Monthly Archives: <span>July 2006</span>

Ga. commissioner says abolishing contingency commissions ‘a mistake’

Abolishing contingency commissions and making them illegal would be a major mistake, according to Georgia Insurance Commissioner John Oxendine. Oxendine said he recently told carrier representatives they were “literally crazy” for wanting to abolish contingencies. The Georgia regulator also criticized …

People and Places

Swett & Crawford Group, based in Atlanta, Ga., has named Elizabeth Edelman, J.D., general counsel. Edelman comes from RBC Centura Bank, a subsidiary of the Royal Bank of Canada, where for five years she had been general counsel, vice president …

Citizens expects $3.05 B bond issue; appeal made to agents for help

Citizens Property Insurance Co. CFO Terri Slack announced June 23 that a $3.05 billion bond issue, believed to be the largest single bond issue in Florida’s history, was expected to be finalized June 29 in Miami. The bond issue will …

REP. WATERS: HURRICANE STRESS REPLACING ‘PARTY MENTALITY’

According to Rep. Leslie Waters, R-Pinellas, “the hurricane-party mentality in Florida is gone, replaced by hurricane stress.” “It’s important for homeowners to ‘harden’ their homes,” Waters recently told the Florida Suncoast Chapter of the Chartered Property and Casualty Underwriters. “If …

Agents voice opinions, did Citizens listen?

It was interesting to hear both sides of the Citizens Property Insurance Corp. story, including concerns voiced by independent agents, when Citizens officials held impromptu afternoon briefings and question and answer sessions during the Florida Association of Insurance Agent’s Conference …

EXAMPLES OF IMPROPER DISASTER ASSISTANCE PAYMENTS:

$2,358 in rental assistance paid to one individual concurrent with payment of approximately $8,000 for that registrant to stay 70 nights–at more than $100 per night–in a hotel in Hawaii. The GAO found that the individual did not live at …

New Markets

Outdoor Sports Nuts & Bolts: Markel’s Outdoors is a niche program for guide and outfitting professionals, private sporting clubs and hunting/fishing lodges. Marketed through select retail insurance agents. Dollars: Limits $300 to $1 million. Minimum premiums based on $1 million …

Diversification plus education equals a successful independent agency

Note to independent agents and brokers: Pay attention to the Geico gecko and former “24” actor who is now shilling for Allstate. They are gunning for your business. Either you can try to go head to head against their multi-million …

Chevron to help prevent tobacco sales to minors

Under an agreement signed with the state of Texas, 27 other states and the District of Columbia, Chevron Products Co. will take a leading role in preventing the sale of tobacco to minors, according to the Texas Attorney General’s office. …

From adequate to awesome–the making of a great CSR

Are great CSRs born or made? Is customer service an inherent ability such as musical talent–where some have it and some do not? Are great customer service skills developed only through years of experience? Or are they something that can …