What Agents Want
Money is the lifeblood of any business. But when it comes to running insurance agencies, money isn’t the main thing that principals look for when they do business with a certain carrier. Claims handling, it turns out, is the truly …
For Award Winning CSR, Going ‘Above and Beyond’ is Part of the Job
What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Companies in Houston, should know. She’s won a string of awards during her 25-plus years in the insurance industry, the most …
Being Prepared
Don’t Lose Sight of the Greater Risks We Face No one could fail to have noticed that we are in the grip of a recession. With unemployment affecting 2 million in the United Kingdom, interest rates almost at zero and …
People
Joseph Tracy has been named president of Travelers Inland Marine business unit. Tracy, who joined Travelers in 2006, most recently served as chief underwriting officer for the Inland Marine business unit. Prior to joining Travelers, Tracy was the head of …
Business Moves
Key & Piskuran, Higginbotham Key & Piskuran Insurance Agency LLC, a commercial P/C insurance broker in Arlington, Texas, joined forces with Higginbotham & Associates, a Ft. Worth-based insurance and financial services broker with statewide operations. Key & Piskuran Partner Carrol …
AIG Transitioning Insurance Units to AIU Holdings
American International Group Inc. (AIG) has begun the process of rebranding of its insurance units as an independent entity, AIU Holdings, by transferring the company to a special purpose vehicle (SPV) in preparation for the potential sale of a minority …
Katrina Flood Victims’ Civil Suit Against Corps Underway
Mississippi River-Gulf Outlet. Photo: Michael Maples/U.S. Army Corps of Engineers Long awaited court proceedings pitting the Army Corps of Engineers against victims of flooding in New Orleans as a result of Hurricane Katrina got underway April 20 with the testimony …
Commissioner: Public Adjusters Not Permitted in Arkansas
Arkansas Insurance Commissioner Jay Bradford said in the wake of violent storms that swept through the state on April 9, public adjusters are not permitted in Arkansas. Only adjusters whose salaries are paid by the insurance company he or she …
Texas Senate Passes Insurance Department ‘Sunset’ Bill
After a temporary block by Democrats in the Texas Senate, a bill allowing continuation of the Texas Department of Insurance passed the Senate and headed to the House of Representatives for deliberation. Sen. Glenn Hegar of Katy, the author of …
Fight to Approve Workers’ Comp Judges in Oklahoma Goes On
Undeterred by the governor’s veto, the Oklahoma Senate is forging ahead with the push to gain authority to approve judicial appointments in the state. The Senate has passed a referendum HJR 1041, which would allow voters to decide the issue. …
