Closer Look: Tim Dunleavy
Internship Changed ABD’s Dunleavy’s Mind; Now He Changes Minds of Peers Tim Dunleavy, vice president of ABD in San Mateo, Calif., finds he has a lot of explaining to do to his peers about his choice of a career in …
Why the Industry Must Embrace Change
Change is a great way to build, personally and professionally. If we want to stay relevant in our industry, we have to learn how to embrace change. Today, we are changing at the fastest pace our industry has ever seen. …
Closer Look: Heather Rogers
Virginia’s Rogers Wants Community to Know Her Name for Helping Heather Rogers was working at a local country club when a member called and asked her if she had ever thought about a career in insurance. “To be honest, I …
Embracing the Multi-Generational Workforce
As Generation Z enters the workforce, five generations are working side-by-side for the first time in history. Insurance organizations face the challenge of motivating and engaging individuals that span from Gen Z (born after 1997) to Traditionalists (born before 1945), …
Closer Look: Cassie Scism
International Travel, Developing Strategies Among Her Favorite Things If she weren’t an insurance agent, Cassie Scism might be involved in strategic planning or work in a business development role. “I love developing strategies and finding new ways to help things …
Closer Look: Nicholas Lewis
Pennsylvania’s Lewis Pursues Internship to Ownership Dream After receiving an internship at an insurance agency in college at the encouragement of a family friend, Nicholas Lewis ended up not only pursuing a career with the same agency after he graduated, …
What Young Agents Think
This issue of Insurance Journal features exclusive results from the 2019 Young Agents Survey where young agents nationwide shared their views on the insurance industry and their experience as an agent (see page 30 for the full report). This issue …
The 8 Deadly Mistakes Killing Growth in Your Agency
The difference between where your agency is today and where it’ll be in five years is directly related to your ability to develop your sales team. If you can create a sales culture that helps your producers improve the way …
Higginbotham University Strives to Be ‘Best in Texas and Beyond’
Mike Bateman, managing director, Sales, for Dallas-based Higginbotham has invested a lot of time and money into making the firm’s “Higg University” a reality. Launched in 2016, the University is the agency’s training ground for new recruits and new hires. …
Insurers Are Curious, Cautious When It Comes to Chatbots for Claims
The insurance industry is slowly recognizing the potential of chatbots to free up resources and improve customer service, even as it recognizes the potential of the technology to sour relationships with customers, according to a report released by research firm …
