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AI Agents’ Access to Personal Information Raises Privacy Concerns
Oct 23 2026 // Matt Robb wanted to sell his computer keyboard. So he made a listing on Facebook Marketplace — and, as an experiment late last month, he put Meta’s new artificial intelligence agent Muse in the driver’s...
Alabama Pharmacy, Not Agent, at Fault for Not Reading Policy Before $5M Judgment
Oct 21 2026 // An Alabama insurance agent is in the clear after years of litigation that contended he had failed to secure professional liability coverage for a pharmacy that was sued over a compounded medication error. The reason:...
How One Hacker Used AI Agents, a Few Thousand Dollars to Break Into Websites
Oct 19 2026 // Over the past couple of weeks, a cybersecurity researcher watched as a Chinese-speaking hacker broke into websites belonging to more than 100 companies, including farm equipment maker Deere, home appliance company...
Pennsylvania Court Upholds 48-Year Old Damages Cap for State Agencies
Oct 19 2026 // The Pennsylvania Supreme Court upheld the constitutionality of the state’s $250,000 damages cap on claims against state agencies, turning aside arguments that the cap that was set in 1978 violates both the right to a...
Viewpoint: AI in Insurance Agencies – What Actually Makes the Business Better?
Oct 19 2026 // Artificial intelligence (AI) has officially reached the point where you can’t have a conversation about insurance technology without talking about it. Every software company has AI, every conference has an AI panel,...
Agency Tech: Building Bridges and Empowering People — How AI Is Impacting Workflows and Agencies
Oct 19 2026 // There never seems to be enough time in a day to get the things done that need to be done. That runs true for most people, in any industry, but for the insurance agency world it’s a daily reality. Agencies are...
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