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How Small Agencies Can Win in Commercial Lines Quoting

Aug 14 2026 // Key Takeaways Small agencies can quote commercial lines without a dedicated commercial lines team: the right workflow carries the load. Appetite guidance routes each risk to the carriers that want it – within the markets...

Why Brokerages Are Adding Workflow Layers Without Replacing Their AMS

Aug 13 2026 // After nearly two decades working inside agencies and helping teams implement and redesign their operating models, I have come to think that most frustrations with agency management systems are pointing at the wrong...

Longtime North Carolina Agencies Breeden and Citizens Group Have Merged

Aug 6 2026 // Two of central North Carolina’s oldest insurance agencies have agreed to merge, bringing more than 140 years of combined insurance experience to the table. Breeden Insurance Services, based in Lexington and...

OpenAI Finds Evidence Other AI Agents Escaped Containment as it Widens Probe

Aug 3 2026 // OpenAI has discovered other instances in which autonomous agents have escaped containment as the company expands its investigation of the hacking incident at tech firm Hugging Face that drew global attention this month,...

Former Insurance Agent Sentenced to Jail for Fraud, Again

Jul 31 2026 // A Baltimore County judge has sentenced Michael C. Okolo of Pikesville, Maryland, to six months incarceration for 10 counts of insurance fraud for acting as an insurance agent without a license. According to Attorney...

CBIZ Brokerage to Be Spun Off, Backed by Private Equity, After $5B Grant Thornton Deal

Jul 31 2026 // Grant Thornton’s US arm has agreed to buy rival CBIZ Inc. in a deal that could reach $5 billion, making it one of the largest professional services acquisitions in recent years. After the deal closes in the fourth...

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