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Viewpoint: How Central Valley Agencies Are Serving Clients After State Farm’s Pullback

Sep 29 2026 // California property insurance shopping has changed its order of operations. Five years ago, a homeowner or small-business owner who called an independent agency often expected a comparison of several carriers and a...

Insurance Agent Who Exploited Minority Customers Sentenced to 3 Years in Prison

Sep 25 2026 // A former Delaware insurance agent has been ordered to serve three years in prison after pleading guilty to three counts of felony theft involving the misappropriation of clients’ funds, the Delaware Department of...

Online Insurance Marketplace Insurify Blocks Meta’s Personal AI Agent Muse

Sep 24 2026 // Early this year, Insurify caused a stir when it began what was thought to be the first insurance app with ChatGPT’s Open AI. In fact, the news momentarily shook the S&P 500 Insurance index. On Sept. 23, the...

OpenAI Agent Hacked Australian Government Health Website

Sep 24 2026 // An OpenAI model hacked an Australian government website earlier this year, marking one of the first known cyberattacks by artificial intelligence on a government database. The AI system gained unauthorized access to files...

The Agentic Agency: Changing How Agency Work Gets Done

Sep 24 2026 // For all the attention artificial intelligence is getting in insurance, the fundamental value of the independent agency hasn’t changed. Clients still need insurance professionals who understand their risks and...

Independent Agencies Total About 37,000 in 2026, a Decrease From 2024

Sep 24 2026 // The number of independent insurance agencies fell slightly from 39,000 in 2024 to 37,000 in 2026. Good news is that most independent agencies reported profitability across both personal and commercial lines, with...

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