Latest Automation Optimization Headlines

All the headlines from our Automation Optimization Topic Page, ordered by recency.

Viewpoint: 4 Things Insurance Firms Can Do to Improve Efficiency, Data Use

Feb 20 2020 // Digital transformation is making it possible for the insurance industry to engage customers with personalized interactions that lead to products and services tailored to their individual insurance needs. Unfortunately, the...

Viewpoint: 3 Ways Technology Makes Insurance Broker RFP Responses Easier

Feb 19 2020 // Requests for proposals (RFPs) are everywhere these days. As internet sourcing makes the market more competitive, insurance brokers who are able to quickly and accurately complete RFPs can see huge benefits and gain a...

Judge Rejects Argument That Insurer Acted in Bad Faith by Using Automated Bill Pay

Feb 4 2020 // For the second time in a year, a federal judge rejected a plaintiff attorney’s argument that an insurance carrier acted in bad faith by using the Mitchell Decision Point program when calculating the value of a...

Coastal Insurance Underwriters, Inc. Acquires Assets of Tech Company Partner

Jan 15 2020 // Ponte Vedra Beach, FL, January 15, 2020 – Coastal Insurance Underwriters, Inc. (Coastal), a Ponte Vedra Beach Florida based MGU and program administrator, announced the acquisition of Cybercom International...

It’s Not Just Factories Turning to Automation to Stem Wage Growth, Boost Earnings

Oct 23 2019 // U.S. companies are responding to the lowest unemployment rate in almost 50 years by increasing their focus on automation in order to maintain healthy margins as labor costs tick higher, a Reuters analysis of corporate...

B3i’s Blockchain Re/Insurance Network Begins to Offer Real-Life Industry Solutions

Oct 22 2019 // The author Douglas Adams once said, “We are stuck with technology when what we really want is just stuff that works.” Many of us can relate, especially with new technology such as distributed ledger technology...

Travelers Joins MIT Research Groups Focused on Autonomous Transportation

Oct 10 2019 // The Travelers Companies has joined the Advanced Vehicle Technology (AVT) Consortium at the Massachusetts Institute of Technology (MIT) and Partners for Automated Vehicle Education (PAVE), organizations working to advance...

Regional Greenhouse Gas Initiative Grows by Another State

Oct 3 2019 // Pennsylvania Gov. Tom Wolf on Thursday ordered his administration to start working on regulations to bring Pennsylvania into the Regional Greenhouse Gas Initiative. The initiative is a nine-state consortium that sets...

Automated Driver Assist Cars Still a Work in Progress

Sep 9 2019 // To the human driver, it would have been an obvious obstacle: a police car and fire truck, emergency lights blazing, blocking the lane ahead. But to the Tesla Inc. Model S traveling down a Southern California freeway last...

5 Insurtechs Working to Improve Agency Processes, Efficiency

Aug 26 2019 // Independent insurance agents can find sifting through the many insurtech products to pinpoint ones suited to their needs is a daunting assignment. But it’s an assignment they must tackle, according to agency...

Crying Robots Aside, Insurance Industry Shouldn’t Fear Artificial Intelligence: Viewpoint

Aug 22 2019 // In a viral State Farm commercial, Oscar Nunez, playing the role of a friendly, helpful insurance agent, disparages any insurance company that utilizes artificial intelligence in support of customer service...

Companies Continue March Towards Robots; Orders Up 7.2% in First Half of Year

Aug 20 2019 // In the first half of 2019, the North American robotics market is up 7.2%. From January to June, North American companies ordered 16,488 robots, valued at $869 million. For all of 2018, orders totaled 28,478, which was 16...

101 Sales & Marketing Ideas For Agencies

Aug 19 2019 // 1. Quality Sales Managers. Invest in a quality sales manager who knows how to motivate and guide members to their goals. 2. Transcribe with AI. Otter.ai is a platform that allows — through the website or mobile app...

How AI Advances ‘No-Touch’ Resolution of Workers Compensation Claims: Opinion

Aug 8 2019 // Many human hours are needed to sort, analyze and process workers compensation claims—the vast majority of which are low in value. The U.S. workers comp insurance market is forecast to earn revenues of $55 billion in...

Lloyd’s Selects 11 Insurtechs to Support Its Future-at-Lloyd’s Project

Aug 1 2019 // Lloyd’s welcomed 11 new teams of insurtech disruptors to join the re/insurance market’s innovation accelerator. More than 130 applications were received from across the world for the third cohort of the...

Data-Deprived Auto Insurers Cautious About Discounts for Advanced Safety Features

Jul 26 2019 // Automakers are accelerating the rollout of technology designed to avoid crashes, but insurance companies are waving a caution flag at consumers eyeing discounts for buying collision-avoiding brakes or automated cruise...

The Potential of Artificial Intelligence

Jul 15 2019 // In a viral State Farm commercial, Oscar Nunez, playing the role of a friendly, helpful insurance agent, disparages any insurance company that utilizes artificial intelligence in support of customer service...

Indiana Court: IBM Owes State More Than $70M in Automation Dispute

Jun 27 2019 // Indiana’s Supreme Court has decided IBM Corp. must pay the state more than $70 million over the company’s failed effort to automate much of the state’s welfare services. The court ruling upholds lower...

What to Expect in Agency Technology

Jun 21 2019 // To say the agency technology space is robust is an understatement. Right now, the industry is seeing an “onslaught of technology available to enable agents and brokers to better manage, not only their business, but...

Tesla’s Autopilot System Confuses Drivers About Extent of Automation: Safety Report

Jun 21 2019 // Automakers including Tesla Inc. are stoking confusion among motorists by choosing names for their automated-driving systems that wrongly suggest they’re more capable than is actually the case, according to the...