Latest Policyholder Headlines

All the headlines from our Policyholder Topic Page, ordered by recency.

Financial Conduct Authority Hails Business Interruption Ruling as Policyholder Win

Sep 15 2020 // The Financial Conduct Authority said today’s High Court judgment in its coronavirus business interruption insurance test case found in favour of policyholders on the majority of the key issues. “Our aim...

Insurers, Policyholders, Analysts React to UK’s COVID-19 Business Interruption Ruling

Sep 15 2020 // Insurers and observers are weighing in on the ruling by a London court in a test case brought by Britain’s Financial Conduct Authority (FCA) to clarify insurance coverage for COVID-19 related business interruption...

London Court Rules Some Insurers Should Not Have Denied Business Interruption Claims

Sep 15 2020 // London judges have ruled that some of the world’s biggest insurers were wrong to reject tens of thousands of claims from small firms battered by the COVID-19 pandemic, Britain’s Financial Conduct Authority...

New Ransomware Strains Being Unleashed on Businesses During Pandemic

Sep 11 2020 // Ransomware attacks grew by nearly 50 percent in the 2020 second quarter compared to the first three months of the year, underscoring the risks created by pandemic-related work-from-home requirements, a new Coalition report...

Louisiana Emergency Rule Extends Insurance Premium Payment Time

Sep 8 2020 // Insurance policyholders in Louisiana who have been impacted by Hurricane Laura will have more time to pay their premiums under an emergency rule issued by the Louisiana Department of Insurance. Insurance Commissioner Jim...

California State Fund Declares 10% 2020 Mid-Year Dividend

Sep 7 2020 // California’s State Compensation Insurance Fund will distribute a roughly $75 million dividend to its qualifying policyholders with policies that took effect between Jan. 1 and Aug. 26. The dividend equals roughly 10%...

California Wants Insurers to Reimburse Costs for Those Displaced by Wildfires

Sep 3 2020 // California Insurance Commissioner Ricardo Lara issued a notice to all California property/casualty insurance companies urging them to cover additional living expenses for policyholders who remain under mandatory evacuation...

California State Fund Declares 10% 2020 Mid-Year Dividend

Aug 31 2020 // California’s State Compensation Insurance Fund will distribute a roughly $75 million dividend to its qualifying policyholders with policies that took effect between Jan. 1 and Aug. 26. The dividend equals roughly 10%...

101 Sales, Marketing & Agency Management Ideas

Aug 24 2020 // 1. Offset Negativity. What can you show your clients that you are doing to help them during the pandemic? Everyone is tired of hearing how all their business income (BI) claims are denied. What are you doing to offset all...

Florida’s Citizens Moratorium on Policy Cancellations Extended to 2021

Aug 10 2020 // Florida’s state-run insurer Citizens Property Insurance Corp. has extended its moratorium on cancellations and nonrenewals until the end of 2020 despite previously announcing it would resume processing them on Aug....

S. Africa’s Regulator to Clarify Policyholders’ Rights in Pandemic Insurance Claims

Aug 7 2020 // South Africa’s financial watchdog is consulting with lawyers and the insurance industry on a potential test case to clarify whether insurers should pay rejected claims from firms hit by the impact of the coronavirus,...

Virginia Offers Guidance for Policyholders in Wake of Tropical Storm Isaias

Aug 7 2020 // The Virginia State Corporation Commission’s (SCC) Bureau of Insurance is encouraging policyholders that sustained property damage from Tropical Storm Isaias to contact their insurance company or agent as soon as...

Rule Requires Washington Insurers to Notify Consumers of Appeal Rights

Aug 3 2020 // All insurers in Washington that take action against a policyholder must include information in the notices about the right to appeal and how to contact the insurance commissioner’s Consumer Protection division if...

S. African Insurers Bow to Policyholder Demands to Pay COVID Biz Interruption Relief

Jul 29 2020 // South African insurers are bowing to demands for the payment of losses that businesses suffered during the nation’s lockdown. Momentum Metropolitan Holdings Ltd.’s Guardrisk will make settlement payments to...

Encova Insurance Offering Personal Lines Products Digitally to Indiana Agents

Jul 28 2020 // Encova Insurance, based in Columbus, Ohio, has launched a new suite of personal lines products that will be delivered digitally to agents in Indiana. With Encova’s new personal lines product offering, agents and...

Florida’s Citizens Won’t Resume Policy Cancellations in August After All

Jul 28 2020 // Florida’s state-run insurer Citizens Property Insurance Corp. will extend its moratorium on cancellations and nonrenewals until the end of 2020 despite saying earlier this month it would resume processing them on...

Geico Sued for Alleged ‘Woefully Inadequate’ Coronavirus Auto Insurance Discount

Jul 24 2020 // Berkshire Hathaway’s Geico, the country’s second largest auto insurer, is being targeted by a potential class action for allegedly overcharging its policyholders during the pandemic. A lawsuit filed in federal...

Personal Lines Insurance Poised to Turn Profit in 2020 As Auto Claims Fall: Fitch

Jul 20 2020 // After a profitable 2019, the U.S. personal lines insurance sector is positioned to see underwriting profits in 2020 even with considerable economic uncertainty from the coronavirus pandemic, according to a report from...

Florida’s Citizens to Resume Policy Cancellations, Nonrenewals Next Month

Jul 14 2020 // Citizens Property Insurance Corp., Florida’s insurer of last resort, will resume processing cancellations and nonrenewal notices next month after halting them back in March in response to the state’s...

New York Insurance Broker Arrested, Charged in $1M Fraud Scheme

Jun 30 2020 // A New York state insurance broker has been arrested and charged with wire fraud, attempted wire fraud and aggravated identity theft and is facing a maximum penalty of 20 years in prison. U.S. Attorney James P. Kennedy Jr....