Latest Policyholder Headlines
All the headlines from our Policyholder Topic Page, ordered by recency.
More Midwest Insurers Offering Auto Premium Relief to Insureds
Apr 20 2020 // More Midwest-based insurers are offering premium payment relief to their auto insurance customers as a result of the COVID-19 health crisis. Branch Insurance, Grange Insurance, Indiana Farm Bureau Insurance, Ohio Mutual...
Texas Windstorm Insurer Implements Accommodations for Policyholders
Apr 20 2020 // Texas’ property insurer of last resort for wind and hail in counties along the state’s coastline is temporarily reducing the amount of premium due in order to issue a policy and providing 75 days to pay the...
Texas Mutual to Distribute $330M in Policyholder Dividends Early
Apr 20 2020 // Workers’ compensation insurer, Texas Mutual Insurance Co., will distribute $330 million in policyholder dividends to be paid out two months earlier than scheduled. The company said it has historically paid dividends...
California Supreme Court Ruling Will Enable Montrose to Tap Excess Policies
Apr 20 2020 // A decision earlier this month by the California Supreme Court gave policyholders with long-tail environmental claims a potentially big win, finding that polices within each policy period can be vertically stacked. The...
New York’s NYCM Insurance Announces Credit to Auto Policyholders
Apr 17 2020 // NYCM Insurance will be issuing a credit to its approximately 230,000 auto policyholders. All auto policyholders as of April 30, 2020, will receive a 15% credit back from their April and May premiums. Customers will not...
Texas Urges Insurers to Work with Commercial Customers on Premium Adjustments
Apr 15 2020 // The Texas Department of Insurance has issued a bulletin to insurers to urging them to work with commercial policyholders that have premiums based on payroll, sales, or a similar auditable exposure. TDI requests that...
MAPFRE Launches Staying Home Refund for Policyholders During Pandemic
Apr 15 2020 // MAPFRE Insurance has announced its Staying Home Refund program, which will return 15 percent of April and May premium to its voluntary personal auto policyholders in Massachusetts, totaling more than $30 million. On...
Massachusetts’ Safety Insurance to Reduce Auto Premiums During COVID-19 Pandemic
Apr 15 2020 // Safety Insurance has announced a premium reduction plan and several other steps to meet policyholder and community needs during the ongoing COVID-19 pandemic. The Safety Personal Auto Relief Credit offers eligible Safety...
Farm Bureau Insurance of Tennessee to Distribute $30M to Policyholders
Apr 15 2020 // Farm Bureau Insurance of Tennessee said it will issue $30 million in special payments to its auto policyholders in the state in response to economic stresses caused by the coronavirus emergency. The special payment is...
Ohio’s Encova Insurance Issuing 15% Personal Auto Policy Credit
Apr 15 2020 // Columbus, Ohio-based Encova Insurance plans to issue a 15% policy credit to more than 80,000 personal auto policyholders for the months of April and May. Data has continued to show that as fewer vehicles are on the road...
North Carolina Creates Process for Insurers to Legally Offer Pandemic Premium Relief
Apr 15 2020 // The North Carolina Department of Insurance says it is working with insurers to allow them to offer financial relief to policyholders without filing for department approval or risking violating state law during the current...
How Insurance Claims Pros Are Adjusting to Pandemic Complications
Apr 15 2020 // The coronavirus pandemic has not shut down the day-to-day business of adjusting claims, but the workload is lighter and claims managers are coping with evolving government regulations and guidelines. Crawford & Co....
California Tells Insurers to Investigate All COVID-19 Business Interruption Claims
Apr 14 2020 // California Insurance Commissioner Ricardo Lara on Tuesday issued a notice requiring insurance companies and other California Department of Insurance licensees to comply with their obligations to fairly investigate all...
Alabama Regulator Eases Process for Auto Insurers to Reduce Policyholder Premiums
Apr 14 2020 // The Alabama Department of Insurance says it will waive filing fees and allow for immediate implementation of premium reductions by insurers in an effort to provide some relief to Alabama consumers. In a bulletin issued...
California State Fund Pledging $50M for Essential Workers During COVID-19 Crisis
Apr 13 2020 // California’s State Compensation Insurance Fund announced on Monday that it will establish two new funds to support the health and recovery of essential workers and workplace safety during the COVID-19 crisis. The...
Cincinnati Insurance Companies Offering 15% Discount to Personal Auto Policyholders
Apr 13 2020 // Two property/casualty insurance subsidiaries of Cincinnati Financial Corp., The Cincinnati Insurance Co. and The Cincinnati Casualty Co., are offering a 15% personal lines auto credit for current policyholders. Personal...
Louisiana Insurance Commissioner: State Farm Cutting Auto, Homeowners Rates
Apr 13 2020 // Louisiana Insurance Commissioner Jim Donelon has approved overall base rate decreases of 3.5% for homeowners’ policies issued by State Farm Insurance Co., which follows his approval of an additional decrease of 2.3%...
Auto Insurers Offering $8-$10B in Discounts in Coronavirus Relief Effort; Updated List
Apr 13 2020 // The group of property/casualty insurers offering auto insurance premium discounts to recognize that insureds are driving less during the coronavirus crisis continues to grow, and now includes all major auto insurers. State...
Germania Insurance to Return Nearly $6M to Personal Auto Customers in Texas
Apr 9 2020 // In light of the reduction in drivers on the road due to COVID-19 epidemic, Texas-based Germania Insurance will give back nearly $6 million in credits to its personal auto insurance policyholders. The company said through...
California Supreme Court Ruling Will Enable Montrose to Tap Excess Policies
Apr 7 2020 // A decision this week by the California Supreme Court gave policyholders with long-tail environmental claims a potentially big win, finding that polices within each policy period can be vertically stacked. The decision was...
