Latest Training Development Headlines

All the headlines from our Training Development Topic Page, ordered by recency.

North Carolina Department of Insurance Releases Smartphone App for Agents

May 23 2019 // The North Carolina Department of Insurance has released a smartphone app for insurance agents offering information such as educational opportunities, NCDOI agent services contact info, and agent notifications from the...

Facing Complaints, McDonald’s Outlines New Anti-Harassment Policy

May 21 2019 // McDonald’s Corp., in the face of criticism for its handling of harassment complaints, said it’s training workers to deal with the issue and is starting a hotline for victims. In a letter responding to an...

Protecting Your Agency and Educating Your Clients On Cybersecurity

May 20 2019 // It’s no secret that having the right technology is critical to being a successful independent agent. But as independent agents embrace technology, they must also be aware of the risks for cyberattacks and know how to...

Why Agencies Should Ramp Up Value-Added Services

May 20 2019 // Let’s face it, insurance is a commodity. The insurance consumer will not see any significant value difference between insurance companies and insurance agencies. Products, price and service are roughly the...

Emphasizing Empathy During Technological Transformations

May 20 2019 // The insurance industry is undergoing a technological transformation. Insurers are moving data to the cloud, using artificial intelligence and beginning to prepare for a potential blockchain economy. Products and services...

What to Know About Cyber Defense Best Practices

May 20 2019 // Sixty-one percent of firms surveyed for insurer Hiscox had a cyber attack in the past year, compared to 45% in 2018. Meanwhile, the median cost for cyber incidents losses soared from $229,000 to $369,000. While those...

3 Steps in Maximizing ROI on Learning

May 15 2019 // One of the questions that we get more often than I’m comfortable with is, “Do you provide continuing education credit?” The answer, for better or worse, is no, we don’t. You may disagree with our...

Vacant Property Program Webinar to be Held Wednesday, May 15

May 14 2019 // Atlanta, GA, May 14, 2019 — Jared Mathis, executive vice president and head of the Blue River Underwriters’ specialty property program group will be presenting an informational webinar on vacant property insurance...

Worker Critically Hurt in Shaftway Fall at New York City Building Site

May 13 2019 // Officials say a construction worker tumbled down a roughly 10-foot shaftway at a Brooklyn building site and is hospitalized with critical injuries. He fell around 9 a.m. Friday at a property where a three-story apartment...

Remote Employees: Your Biggest Game Changer to Fill Openings Now

May 6 2019 // Q: I’m the Talent Acquisition Director for a national brokerage and have been recruiting within insurance for 10 years. I’ve seen all the highs and lows when sourcing experienced talent however 2019 seems to be...

Think Bold. Grow Your Human Capital: MarshBerry Commentary

May 3 2019 // Peter Drucker wrote in The Effective Executive, “An organization that just perpetuates today’s level of vision, excellence and accomplishments has lost the capacity to adapt. And since the one and only thing in...

Hartford InsurTech Hub Holds Demo Day, Completes Second Accelerator Program

Apr 30 2019 // Hartford InsurTech Hub, powered by Startupbootcamp, hosted its second Demo Day at the Bushnell Performing Arts Center in Hartford, Conn., on April 26. The InsurTech Accelerator is the first component of Hartford InsurTech...

30 Texas University Students Receive Insurance Council Scholarships

Apr 26 2019 // The Insurance Council of Texas (ICT) Education Foundation has awarded a total of $40,000 in academic scholarships to 30 students studying insurance and risk management at five Texas universities. The students attend the...

How a Business Can Move from Novice to Expert in Cyber Defense Best Practices

Apr 24 2019 // Sixty-one percent of firms surveyed for insurer Hiscox had a cyber attack in the past year, compared to 45% in 2018. Meanwhile, the median cost for cyber incidents losses soared from $229,000 to $369,000. While those...

Cops Draw Blood to Catch Impaired Drivers

Apr 23 2019 // It was about 6:30 on a Friday night in January when Phoenix Police Det. Kemp Layden pulled over a white Jeep Cherokee that was speeding and weaving in and out of its lane. The 47-year-old driver spoke slowly, his eyes were...

FAA Board Says Boeing 737 Max Software Fix Won’t Require Added Training

Apr 18 2019 // A board of pilot experts appointed by U.S. aviation regulators has reviewed Boeing Co.’s proposed software fix for the grounded 737 Max aircraft and concluded that pilots won’t need additional simulator...

Driving in Georgia While Sitting in California; Remote Control Beats Autonomy

Apr 18 2019 // For four days in February, Ben Shukman showed up to his office at Phantom Auto in Mountain View, California, sat down in front of a bank of computer screens with a steering wheel in a darkened room, and began driving. As...

4 Insights From the Conference I Just Attended

Apr 17 2019 // I’m at the AAIS Main Event this week and I’ve learned a lot. I go to a lot of different events for a lot of different reasons. I go to this event in part to network and meet people that the Academy can help,...

Mississippi Nuclear Plant Cited for 2 Low-Level Violations

Apr 17 2019 // A special inspection of a nuclear power plant in Mississippi has resulted in two low-level citations, as its operator says it has continued trying to make improvements. The Nuclear Regulatory Commission, in a March 29...

Good Training: Why Agencies Should Invest in People

Apr 15 2019 // Employees should have continual training. They should be trained in “conflict resolution, hospitality and emotional intelligence,” according to Richard Branson of Virgin Cos. Employees need to truly understand...