Latest USAA Headlines
All the headlines from our USAA Topic Page, ordered by recency.
USAA President, CEO Peacock Retiring in 2025
Aug 20 2024 // USAA announced that its chief executive officer and president, Wayne Peacock will retire during the first half of 2025, after 36 years at the company—serving the last five as CEO. In a letter Peacock sent to USAA...
USAA Renter’s Insurance Policyholder Charged with Multiple Counts of Fraud
Jul 24 2024 // Maryland Attorney General Anthony G. Brown reports that a grand jury for Prince George’s County has handed down two indictments charging an Upper Marlboro woman with insurance fraud. According to Brown, Rhonda Keisha...
Former USAA CEO Robles, 78, Dies
Jul 8 2024 // Former USAA chief executive officer Josue “Joe” Robles Jr., 78, died July 4. In a post to X, the company said: “Joe was a soldier at his core, and his service included multiple deployments and several...
After First Net Loss Since 1923, USAA Back to Profit in 2023
Jun 3 2024 // USAA on Friday said it recorded net income for 2023 of about $1.2 billion, reversing a 2022 loss—the first for the company since 1923—of about $1.3 billion. The San Antonio, Texas-based reciprocal exchange said revenue...
USAA to Lay Off 220 Employees
Apr 12 2024 // USAA is laying off 220 employees in an effort to reprioritize positions amid changing business needs, the San Antonio-based insurer announced this week. This is the latest round of layoffs at USAA, which let go of nearly...
Farmers, USAA Lead Pack in Hiking Homeowners Insurance Rates in 2023: S&P
Nov 6 2023 // Farmers Insurance Group of Cos. and United Services Automobile Association (USAA) have increased homeowners insurance rates by nearly 15% each to lead all other insurers. According to S&P Global Market...
Farmers, USAA Lead Pack in Hiking Homeowners Insurance Rates in 2023: S&P
Oct 4 2023 // Farmers Insurance Group of Cos. and United Services Automobile Association (USAA) have increased homeowners insurance rates by nearly 15% each to lead all other insurers. According to S&P Global Market...
People Moves: Former CSAA CEO Troy Joins USAA; Big ‘I’ Installs McBride as New Chairman; Dagostino AXA XL’s Global Cyber CUO, Commercial
Sep 14 2023 // Former CSAA CEO Troy Joins USAA USAA has selected former CSAA president and chief executive Tom Troy as its chief transformation officer. He will start Sept. 25 and report to CEO Wayne Peacock. This newly created position...
USAA Settles Georgia Class Action on Underpaid Taxes in Auto Claims
Jun 29 2023 // A federal judge in Georgia has given preliminary approval to a $2.3 million settlement in a class-action lawsuit that charged USAA Casualty Insurance Co. with underpaying for taxes on totaled vehicles. “The Court...
Federal Appeals Court Reverses, Allows $5M Bad Faith Claim vs. USAA to Proceed
Mar 15 2023 // The poorly executed handoff of a claims file from a retiring claims adjuster to his replacement may have made USAA liable for a $5.2 million excess judgment. A panel of the U.S. 11th Circuit Court of Appeals on Tuesday...
USAA Settles Mississippi Class Action Over Underpaid Auto Claims
Aug 29 2022 // Another national insurance company has agreed to settle a class-action lawsuit alleging it underpaid hundreds of auto insurance claims. A federal court in Mississippi this month signed off on a confidential settlement in a...
People: Lore Heads IAIABC, McPeak to USAA, Ford to Lockton Cyber, Bone to Trustmark
Apr 15 2022 // Lore Lore Takes Helm at IAIABC The International Association of Industrial Accident Boards and Commissions, a guiding force for workers’ compensation regulators and the industry, has named Heather Lore executive...
Chubb’s Digital Platform Blink Partners With USAA on Cyber Insurance
Oct 1 2021 // Insurer Chubb’s new digital platform Blink is partnering with its first insurance carrier to offer cyber insurance to military families. The arrangement allows USAA Insurance Agency to offer a Chubb-backed personal...
USAA to Acquire Insurtech Noblr to Offer Its Members Usage-Based Auto Coverage
Jun 16 2021 // Insurer USAA is buying Noblr, an insurtech digital insurer offering behavior-based auto insurance. USAA, a Texas-based insurer focused on members of the U.S. military and their families, said the acquisition will help make...
USAA to Open Office in Charlotte, N.C., Add Hundreds of Workers
May 28 2021 // USAA will open a new office in Charlotte, N.C., later this year. The financial services company, which serves the military community, entered into a lease agreement for The Square at South End located at 200 West...
USAA Expands Telematics Auto Insurance App SafePilot to 7 More States
May 19 2021 // Military family-focused insurer USAA is expanding its SafePilot program to seven additional states, bringing the total where the telematics program is available to 23. The new states are Alabama, Colorado, Minnesota,...
People Moves: Metromile Adds Capital One Exec; Spinnaker Names CEO From USAA; Carpenter’s Snyder Joins TigerRisk
May 18 2021 // Digital pay-per-mile auto insurer Metromile has hired a Capital One marketing veteran to help shepherd national growth. Troy Dye, who was with the credit card giant for 20 years, will have the title of senior vice...
USAA, Serving Military and Veterans, Enters Small Business Insurance Market
Feb 8 2021 // The insurer that targets members of the military and veterans, USAA, is going to start writing its own small business insurance policies for the first time. The company will initially offer the coverage in five states...
USAA, Serving Military and Veterans, Enters Small Business Insurance Market
Jan 28 2021 // The insurer that targets members of the military and veterans, USAA, is going to start writing its own small business insurance policies for the first time. The company will initially offer the coverage in five states –...
CoreLogic Estimates Hurricane Laura Insured Losses at $8B to $12B
Aug 28 2020 // Property information, analytics and data provider, CoreLogic, has estimated residential and commercial insured losses from Hurricane Laura in Louisiana and Texas will come in at between $8 billion and $12 billion. That...
