Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

Back in Business: Insurance Pros Ready to Aid Small Business Recovery

It’s been a tough road for small businesses, with a vast majority reporting they lost revenue during the past year because of the coronavirus pandemic. Of the nearly 10,000 small businesses surveyed by the Federal Reserve in September and October …

Retaliation Ranks Tops in 2020 Workplace Discrimination Complaints

More than half of all workplace discrimination complaints filed with the U.S. involve retaliation, according to figures from the Equal Employment Opportunity Commission (EEOC). Retaliation was the most frequently cited claim in charges filed with the agency — accounting for …

Agency Salary Survey: Satisfaction Rises, Compensation Falls, Agencies Kept Employees Happy Through Disruption

Independent insurance agencies not only managed to survive through the 2020 economic downturn and pandemic, but also managed to keep their employees happy through all of the year’s disruption. In Insurance Journal’s annual Agency Salary Survey, employees reported the highest …

P/C Insurers’ Net Income for 9 Months Fell 27% on Impact of Catastrophes

In the first nine months of 2020, net income for the U.S. property/casualty insurance industry dropped 27.5% to $35.1 billion and net underwriting gains declined to $0.3 billion, from $5.4 billion a year earlier as the industry dealt with the …

Diversity in Insurance Industry Calls For Including Different Mindsets and Experiences

Insurance industry leaders have renewed their focus on recruiting, hiring and promoting not just to fill a crucial talent gap with quality candidates, but also to intentionally diversify their workforce. The civil unrest nationwide last summer, the Black Lives Matter …

Consumers and Insurers’ Use of Personal Data

If it means reduced premiums, consumers are willing to share their personal information with insurers but they question whether insurers can protect their data. The number of consumers willing to share significant data on their health and lifestyle habits with …

Surfacing Emerging Risks From Covid, Cyber, Civil Unrest, Mergers, and More…

Insurance Journal examined industries experiencing changes and challenges due to the COVID-19 pandemic, societal unrest and other market forces experienced in 2020. Here are 10 industry sectors that could see new and emerging risks in 2021 and beyond. Commercial Real …

Last Chance for 2021’s Agency Salary Survey

The deadline to participate in the 2021 Agency Salary Survey is today. Would you like to know where agency salaries and total compensation ranks today? Find out by completing this year’s survey. Survey respondents will receive a complimentary copy of …

Diversity in the Workplace: Race, Gender, Disability and More

Insurance industry leaders have renewed their focus on recruiting, hiring and promoting not just to fill a crucial talent gap with quality candidates, but also to intentionally diversify their workforce. The civil unrest nationwide last summer, the Black Lives Matter …

What’s Real, What’s Not?

There are old and new forms of deception that trick targets into believing that an interaction is something that it is not. Today, these interactions are increasingly in cyberspace as technology takes social engineering and mimicking techniques to new levels …