Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

Game ON: Young Agents Take On COVID Crisis

The death toll from the coronavirus keeps rising. So too does the economic toll. The crisis has decimated huge sectors of the economy, leading to unprecedented unemployment and business closures. It has been a time of foreboding and tragedy for …

Zoom Trouble

Online video conferencing has proven itself a useful technology tool in the midst of a worldwide quarantine thanks to COVID-19 but such rapid expansion in recent weeks is causing one of the largest firms a bit of privacy troubles. Zoom …

Insurance Agency Employees Making More Money But Not as Happy

Insurance agency personnel on average made a little more money in 2019 but they were not as happy as they were in 2018. Nearly all personnel — owners, producers and support staff — enjoyed a slight uptick in average pay. …

Manufacturers: Mostly On Their Own to Face Coronavirus Insurance

Remote Work Not Much Help for Assembly Lines Property/casualty insurance professionals are trying to provide advice and empathy to their manufacturing clients coping with the effects of the spread of the coronavirus. But they are not able to offer much …

A Warning from Tomorrow

While most of the world is focused on preventing the spread of Covid-19, there’s another looming catastrophe almost certain to happen: cyberattacks. A new government report on cybersecurity, “A Warning from Tomorrow,” asserts the nation is seriously underprepared for cyberattacks …

Homeowners’ Satisfaction

U.S. homeowner insurers are doing a better job than ever making their customers happy when responding to claims, according to J.D. Power. Results of the firm’s Property Claims Satisfaction Study show that overall customer satisfaction with the property claims process …

What Small Business Wants

Small business doesn’t mean small-in-size when it comes to the commercial insurance market. Direct written premiums ranged between $99 billion and $103 billion in 2013, up from $91 billion in 2011, according to McKinsey & Co. “Small business insurance accounts …

Agency Employee Satisfaction Falls Despite Pay Raise

Insurance agency personnel on average made a little more money in 2019 but they were not as happy as they were in 2018. Nearly all personnel — owners, producers and support staff — enjoyed a slight uptick in average pay. …

Finding the right balance: Time to get creative with comp

What makes employees happy at work? Is it pay? Is it benefits? Culture, leadership or employee development opportunities? In today’s competitive insurance job market, it’s all of those and more. Employee satisfaction comes from finding the right balance in monetary …

How Costs for Obesity Vary by Industry

Although obese employees incur higher direct and indirect costs, the extent of obesity-related costs tends to be lower in some industrial sectors than others– including healthcare, according to a recent study in the February Journal of Occupational and Environmental Medicine. …