Articles by Andrea Wells and Amy O'Connor

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.
O'Connor is the Southeast editor for Insurance Journal and associate editor of MyNewMarkets.com.

Today’s Hot Markets

Telemedicine, Breweries, Intellectual property, Nurseries and Cottage foods Insurance Journal examined industries experiencing changes, challenges, expansions and growth in the past year. Here are five industry sectors and insurance market sectors that could offer opportunities for agents and brokers in …

Serving Up The Right Coverage

It’s a good time to be in the restaurant industry. Restaurant sales in 2018 were projected to reach $825 billion — a 3.1 percent increase over 2017, according to the National Restaurant Association (NRA). Employment is up, too. The U.S. …

How One Agent Adopted a Nonprofit Niche

Phillip Hawley, president of Hawley & Associates in Bellevue, Wash., understands the power of referrals in the nonprofit insurance world. His entire agency’s book of business took root with nonprofit referrals – one right after the other. Hawley began his …

How to Serve Today’s Nonprofit Insurance Market

Nonprofits are a lot like most insurance clients. They seek trusted and consultative relationships with their agents, brokers and carriers. They seek partners that understand their mission. But they also seek agents who understand in what ways their needs differ …

High Health Deductibles and Workers’ Comp Claims

Are employees injured at work more likely to file under workers’ compensation instead of group health insurance when their group health plan has a higher deductible? The Workers Compensation Research Institute (WCRI) found evidence they do in a new study …

What Young Insurance Agents Earn, Think and Say

Young agents want change. They want more diversity in the agency sales ranks. They want better paths to grow in their careers. They want other agents to adhere to professional standards and ethics. They want faster and better technology in …

Agents, Brokers and the Future of Insurance Distribution

A funny thing is happening on the way to the future. As consumers’ and carriers’ behaviors, attitudes and expectations have been changing, independent agents are evolving to better serve both customers and carriers. In terms of customers, agents who have …

Employees Have Upper Hand in Today’s Agency Job Market

Owners Must Show Them the Money, Culture and Other Perks As the insurance industry unemployment rate continues to hover at 1.7 percent, which is lower than the national average of 3.9 percent, insurance agencies face stiff competition in the war …

Look Who Is Betting on the Agency System

According to some pundits, buyers should all be online and the agency system should be dead by now. However, it appears not everyone got that memo. Here are some recent examples of companies, techies and investors betting on agents and …

New Ventures, Driver Shortage Among Challenges in Trucking Insurance Market

The transportation industry is considered a barometer of the U.S. economy. If freight is trending up, so too is the U.S. economy. But capacity constraints for trucking – including a shortage of qualified drivers, low truck supply and the rising …