Is the insurance industry meeting customers’ expectations when it comes to connectivity? One new survey says maybe not. According to a survey by MuleSoft, a provider of technology for application networks, customer loyalty is at risk for organizations unable to …
In an “always on” society – where we constantly carry mini-computers in our pockets that are capable of solving nearly any problem or desire with a tap, pinch or click – we can’t seem to escape the ever-increasing role that …
Brokers who specialize in the construction industry love their clients and are very committed to keeping up with their needs. Ask them, “So what’s new?” and the conversations inevitably veer off in various directions: risk management, pricing, hot areas, technology, …
Workers’ compensation insurers are managing their premiums dollars better than they have in years, but those premium dollars are stagnating even as employment and wages are rising. In 2017, for the fourth consecutive year they posted an underwriting gain — …
How to manage active shooter risks on campuses is a top concern for risk managers. Craig McAllister, director of risk management, Cornell University, told attendees at the recent RIMS Annual Conference in San Antonio, Texas, there are ways that facilities …
The small business market is big. The U.S. small commercial market represents about one-third of the total commercial lines market and generates between $99 billion and $103 billion in direct written premium, according to a 2016 McKinsey & Co. report. …
Despite the recent spotlight on workplace sexual harassment issues, few employers have taken action to prevent and/or address sexual harassment concerns in the workplace, according to a survey of employees by the American Psychological Association. Only 32 percent of working …
With a growing number of apps and on-demand services, millennials in particular love ordering take-out food from their favorite restaurants. But as more restaurants expand services into delivery, risk managers must be mindful about vehicle exposures and aggressively manage not …
Young agents want change. They want more diversity in the agency sales ranks. They want better paths to grow in their careers. They want other agents to adhere to professional standards and ethics. They want faster and better technology in …
This issue of Insurance Journal features exclusive results from the 2018 Young Agents Survey where more than 500 young agents nationwide shared their views on the insurance industry and their experience as an agent. (See page 18 for the full …
