Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

The Connectivity Challenge and the Future of Insurance Agents

Connecting the insurance ecosystem through the power of technology could answer the decades-old problem of duplicate entry for agents. Agents still must navigate through multiple carrier portals to complete a single quote, despite the promise of integrated solutions. Or agents …

Financial Stress

Employee stress is on the rise as families and workers navigate higher prices, uneven wage growth and record credit card debt. According to PwC’s 2023 Employee Financial Wellness Survey, 60% of full-time employees surveyed say that finances are the top …

Unstable Homeowners

The U.S. homeowners insurance segment has been hit with three consecutive years of net underwriting losses as a result of above-average numbers of natural catastrophes, inflationary pressures and elevated reinsurance costs. These market headwinds have led AM Best to revise …

Work Hard, Play Hard

Mackoul Risk Associates with offices in both Morristown, New Jersey, and Long Beach, New York, lives and breathes the motto, “work hard and play hard.” As one employee wrote when nominating the agency for this year’s annual Best Agencies to …

Bread and Butter

Small business accounts are the bread and butter for most agencies. The good news: small businesses are increasingly satisfied with the insurance products and services they receive from their providers. Thats according to the 11th annual JD Power 2023 U.S. …

Agency Partnerships: Then and Now

The first agency networks and partnership groups began in the 1970s, mostly to combine books of premium to access markets at a larger scale. Today, the reasons agencies join forces have moved far beyond combined premium, according to some of …

Delayed Home Repairs

Homeowners insurance costs are on the rise and that trend doesn’t seem to be slowing down. According to S&P Global, homeowners insurance rose nearly 11% between 2021 and 2022. That could be one reason why many homeowners are delaying home …

Hard Market Pressure: Surplus Lines Lifting Heavy Load in Turbulent Times

As the longest hard market in memory refuses to fade, standard property/casualty carriers are not only continuing to raise prices but also reimagining their books by shedding risks they no longer want. It’s affecting large and small commercial lines business …

Being Flexible

The search for good talent continues throughout the insurance industry. Those organizations offering flexibility in work schedules, such as work-from-home and hybrid work options, will win in today’s competitive market, according to a new report by Integrated Benefit Institute. IBI’s …

Congratulations Top 100 Agencies

This year marks the 19th annual publication of Insurance Journal’s Top 100 Independent Agencies special report. One significant trend — the vast majority of firms (84 firms) in the Top 100 saw notable increases in total property/casualty revenue from 2021 …