Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

‘Climate-Washing’ Litigation

Challenges to corporate climate commitments, claims about product attributes, overstated investments or support for climate action, and failure to disclose climate risks are on the rise and hitting some courts today, according to a new report, which states that ‘climate-washing’ …

UBI-Use Rises as Customer Satisfaction Declines

Auto insurance rates are rising and that is leading consumers to look at usage-based insurance (UBI) options to help defray some costs. About one third of auto insurance customers in the U.S. reported a rate increase in the past year, …

The War for Service Talent

Customer service representatives and account managers are the heart of agencies. They retain valuable business year after year. They are the guardians and caretakers of the agency’s most valuable assets — its book of business. Service and support positions are …

Nationwide E&S Exits Commercial Auto Effective July 15

Nationwide E&S will stop writing wholesale-driven contract binding commercial auto new business, including primary brokerage auto effective July 15, according to an announcement released to Nationwide brokers this week and obtained by Insurance Journal. Beginning September 1, Nationwide E&S will …

EEOC Targets Construction Diversity, Equity & Inclusion

The construction industry is critical to our nation’s economy. It is also one of the country’s largest industries, employing nearly 11.8 million people in 2022. But for more than a decade, construction has struggled to recruit and retain enough workers …

Brokers Must Get Creative As Construction Market Grows Amid Project Delays, Labor Shortage, Higher Costs

The U.S. construction sector continues to see strong growth in various sectors and geographies but higher interest rates, higher building costs, and a decades-long shortage of skilled labor are contributing to a “cautiously optimistic” outlook for the rest of 2023 …

Employee Recognition

Finding a job that you love with the opportunity to build a financially rewarding career is certainly possible. However, maintaining a balance between the career you love, and life, can sometimes be challenging. But what role do managers play in …

Why Schools Must Reset and Reboot When it Comes to Insurance

Public entities have unique challenges when it comes to mitigating risks and insuring exposures. They serve their communities through education, public utilities and first responder services, and must do so often with limited resources. Today that effort is even more …

Work and Mental Health

May is Mental Health Awareness Month — a time for all of us to think about and bring awareness to the well-being of those we live and work with every day. Employee mental health has been a huge issue for …

How AI Could Revolutionize Healthcare – and Risks to Consider

Not a day goes by that a new way to use artificial intelligence (AI) fails to make the daily headlines. AI-powered tools seem to be making their mark on every business sector, including the healthcare industry. AI opportunities in healthcare …