Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

The Right Career Choice for the Next Generation

The road to becoming a successful independent insurance agent is not always easy. The economy and often volatile property/casualty insurance market cycle are just two of the potholes agents must maneuver. Young agents in particular face the added burden – …

Personal Touch

Agents appear to be winning the race in home insurance — at least when it comes to claims. Home insurance claimants who file through agents show greater satisfaction levels — 50 points higher — than those who file claims directly. …

High-Tech Personal Lines: Technology Changing the Way Agents Do Business

Many believe there is still opportunity for independent insurance agents and their carriers to grab personal lines market share. But to do so they must find a way to compete against the giant direct response and captive carriers that are …

Project CAP CEO Bacciocco Shares Views on Consumer Agent Portal and 2013

Independent agents should soon be getting some help with their personal lines sales— better late than never. The delayed Consumer Agent Portal — backed by the Independent Insurance Agents & Brokers of America Inc. (IIABA) and six investor insurance companies …

Agency Compensation: Who’s Worth What in Your Independent Agency?

From top level managers to office and support staff — every person in an agency has a role to play in helping the agency win in the sales game. When one person fails, the whole agency suffers. And when an …

Agents Hang Onto P/C Market But Lose Ground in Personal Auto: Study

After experiencing dwindling premiums for years, the property/casualty insurance industry managed to grow substantially in 2011. Independent agents and brokers hung onto their share of the market with some independent agency carriers gaining in market share by double digits, according …

Fine Art’s Place in the Insurance Market

Whether it’s in a museum, gallery or in a high-net-worth customer’s home, fine art and collectible items hold special places in the hearts of insureds. Andrew Gristina, the national segment leader for fine art for Traveler’s Inland Marine, works with …

Project CAP 2013

Independent agents should soon be getting some help with their personal lines sales – better late than never. The delayed Consumer Agent Portal – backed by the Independent Insurance Agents & Brokers of America Inc. (IIABA) and six investor insurance …

High-Tech Personal Lines

How technology is changing the way agents do business Many believe there is still opportunity for independent insurance agents and their carriers to grab personal lines market share. But to do so they must find a way to compete against …

Garagekeepers Sometimes Lags in the Auto Repair Shop

The neighborhood auto repair shop or local gas station might seem to be an easy risk to insure. But there are a few misunderstood coverages that agents and brokers should know about, says one California broker specializing in the auto …