Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

Exclusive Survey, Part 2: Strengths and Weaknesses – What Agents Think of Regional and National P/C Insurers

Regional P/C Insurers Beat Out Nationals on Compensation, Claims; Nationals Outperform on Technology Regional carriers come out on top in agency compensation and claims services, while nationals outscore regionals on loss control and technology. That’s according to an Insurance Journal …

Strengths and Weaknesses, Part 1: What Agents Think of Regional, National P/C Insurers

Regional carriers rate better in underwriting experience, relationships and stability as well as in customer service and agency relations than their national competitors in the view of independent agents. Regional insurers also beat out national insurers when it comes to …

Exclusive Survey, Part 1: Strengths and Weaknesses – What Agents Think of Regional and National P/C Insurers

Where Regional P/C Insurers Beat Out Nationals … and Where Nationals Outperform Regionals Regional carriers rate better in underwriting experience, relationships and stability as well as in customer service and agency relations than their national competitors in the view of …

Insurer Executives Say More Can be Done to Attract New Talent

Encompass, The Hartford execs note that agents stand on solid ground in their role as trusted advisors Young agents today face a number of challenges, including the soft market, a downturn in the economy, and learning the skills to become …

Execs Say More Can Be Done to Attract New Industry Talent

Young agents today face a number of challenges, including the soft market, a downturn in the economy and learning the skills necessary to become a profitable and successful agent, while the industry continues to struggle with attracting new recruits. Neal …

Industry Progressing With Real Time Technology and Downloads

Independent agents and carriers see gains — in some cases doubling — in real time transactions Just one year into the making, supporters of the Real Time/Download Campaign (www.getrealtime.org), a campaign to improve the efficiency of communications between independent agents …

Agents and the Recession: Agents Tend to Fare Better Than Their Customers

Main Street independent insurance agents could take a bigger hit than their larger counterparts as an economic recession lands on top of the soft market. The soft market coinciding with a bad economy is a real challenge for independent property/casualty …

Agents’ Workload Goes Up as Economy, Compensation Move Down

Soft market, economic downturn, consumer advocacy translate into more work for agencies Insurance Journal‘s Editor-in-Chief Andrea Wells was at the Big “I” Legislative Conference in Washington, D.C., where she caught up with Robert Fulwider, an independent agent from Iowa who …

Soft Market’s Effect on Premium Volume Doesn’t Have to Hinder Revenue

Soft market’s effect on premium volume doesn’t have to hinder revenue Premium volume may be down for independent agencies across the country but that doesn’t mean agency revenue is down for some of the nation’s top performing agencies. Diversifying an …

White Papers and Blueprints: Agents Chart Their Own Regulatory Future

Independent agents hold onto market share, prepare for post-November election politics Insurance Journal‘s Editor-in-Chief Andrea Wells interviewed Robert Rusbuldt, CEO and president of the Independent Insurance Agents and Brokers of America (the Big “I”), at the Big “I” Legislative Conference …