A few years back, while leading a seminar, we asked the audience to see if anyone had an employee incentive plan. One person raised his hand and proudly said: “I do. If they work hard they get to keep their …
Which comes first, the chicken or the egg? There is a general perception that agency value has been increasing the past few years. This belief is partially true and is the result of a self-fulfilling prophecy. In the past few …
A common complaint heard from employees when conducting management and organizational reviews is that there is a lack of communication. Additionally, both the agency side and the carrier side complain about the poor communication from the other side. It is …
