The first time I can recall asking this question was in 2010 and it involved a claim denial under personal...
Articles by Bill Wilson
I initiated this column in 2019 with a 12-month series of articles summarizing the key points in my book “When...
Anyone who has read this column for the past four years, or earlier articles of mine, knows that I am...
Last month, insurance educator Chris Kendall, CPCU, ARM, et al., posted some results of a survey of 2,000 U.S. homeowners...
I’ve discussed or mentioned water damage claims in several columns this year, from plumbing leaks to widespread geographical flooding. As...
A number of years ago, I worked with an agency that specialized in insuring residential condominiums. Their personal lines department...
Ambiguity and incomprehensibility seem to be the favorite tools of the insurance trade in drafting policies. Most are a virtually...
In 2004, almost 18 years ago, I began an initiative to expose one of the most onerous and egregious provisions...
During my 17-year stint at the Big “I” national association, I received tens of thousands of coverage questions from member...
As I have expressed on many occasions, I believe the myth that insurance is a commodity differentiated only by price...