Articles by Catherine Oak and Bill Schoeffler

Proper Profit Center Accounting

Do owners really know which departments or lines of business are making money in their agency? What are small commercial accounts costing the agency? How can the agency make personal lines more profitable? When is it time to hire a …

Preparing to Sell the Agency

There has been a frenzy of agency acquisitions for many years now, with private equity firms and publicly traded brokers taking the lion’s share. These well-funded buyers are paying a premium well over what a local peer independent agency could …

Minding Your Business: The Tale of Two Values

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…” This opening line in Charles Dickens novel “A Tale of Two Cities” summarizes the contradictions and …

Minding Your Business: Key Deals Makers and Deal Breakers Today

Why are some transactions or “deals,” as they are called, most likely to happen or not happen? There are a number of factors that come into play, and those of us in the industry call them deal makers and deal …

Minding Your Business: Producer Compensation – What’s New Today?

Designing a good and motivating producer compensation model does not need to be a mystery. The bottom line is to pay what can you afford to pay, for what you are providing the producers, and be in line with the …