Articles by Denise Johnson

Denise Johnson is editor of claimsjournal.com.

Insurers Brace for Cold Weather Claims

Though summer weather is associated with devastating catastrophe losses, the winter season can be equally busy from a claims perspective. The third-largest cause of catastrophic losses behind hurricanes and tornadoes, winter storms resulted in almost $26 billion in insured losses …

Insurance Adjusters Brace for Cold Weather Claims

Though summer weather is associated with devastating catastrophe losses, the winter holiday season can be equally busy for insurance adjusters. The third-largest cause of catastrophic losses behind hurricanes and tornadoes, winter storms resulted in almost $26 billion in insured losses …

How to Attract Carrier Attention on Program Business

Agents who use an organized, straightforward method when submitting program business to market will benefit by gaining faster response times from carriers and the potential to create new programs. Kenneth Robinette, of Bellingham Underwriters Inc., a commercial underwriting management firm …

Program Market Growing With $17.5B in Premium, Survey Reveals

Jeremy Hitzig, Target Markets Program Administrators Association (TMPAA) president, presented the results of the first survey ever conducted by the association on program business at the annual conference held in Scottsdale, Ariz. While Hitzig noted program administration is a highly …

How to Attract Carrier Attention for Program Business

Agents who use an organized, straightforward method when submitting program business to market will benefit by gaining faster response times from carriers and the potential to create new programs. Kenneth Robinette, of Bellingham Underwriters Inc., a commercial underwriting management firm …

Tips for Agents Handling Claims

ClaimsJournal.com Editor Denise Johnson understands the claims business. She spent the last 14 years examining property/casualty claims for prominent insurance carriers nationwide. Johnson offered some advice for agents when it comes to claims handling. From her perspective, there are three …

Auto Insurers Keep Eye on Cross-Border Claims with Canada

Staged automobile accidents in Canada’s most populated province of Ontario pose a unique problem for American auto insurers that must deal with Ontario’s stringent no-fault benefits. Some U.S.-based adjusters may be unfamiliar with the Canadian insurance system and not understand …

How to Optimize the Value of Inspections

Insurance carriers spend approximately $190 million a year on inspection programs, yet 75 percent of inspections done today offer no immediate value to loss experience or a carrier’s bottom line, according to a claims firm. The problem with inspection efficacy …

Cheaper Isn’t Better in Property Loss Cost Containment

How carriers and adjusters respond to property losses can reduce the impact of the claims as well as the costs, according to Lynne Jurek Shannon and Doris T. Bobadilla, defense attorneys with the Galloway, Johnson, Tompkins, Burr & Smith law …

Cross Border Claims Frustrate Auto Carriers

Staged automobile accidents in Canada’s most populated province of Ontario pose a unique problem for American auto insurers that must deal with Ontario’s stringent no-fault benefits. Some U.S.-based adjusters may be unfamiliar with the Canadian insurance system and not understand …