Articles by Denise Johnson

Denise Johnson is editor of claimsjournal.com.

New Tools for Fire Investigators

An arson investigation that led to a possible wrongful conviction and subsequent execution in Texas highlights the important role science and technology play in fire investigations. Cameron Willingham was convicted and executed of setting a house fire that killed three …

Methodology and Experience Important in Evaluating Fine Art & Collectible Claims

Adjusting claims involving damage to fine art and collectibles may seem like a daunting task. Not so, says Heather Becker, CEO of The Conservation Center in Chicago, Ill. Adjusters can use a decision methodology to make the best possible, most …

Florida ‘Fraud Dog’ Bringing Insurance Cases to TV

Insurance fraud is so big it could be getting its own reality television show. The show, called the “Fraud Dog,” is in pilot production, and will star Linda Webb, a former AIG insurance claim executive and white collar crime detective …

Contractors Acting As Public Insurance Adjusters Irk States

Public adjusting activity is not welcome or licensed in all states and even in some where it is, the practice is coming under close scrutiny. In particular, states are cracking down on roofing and other contractors who pass themselves off …

Methodology and Experience Important in Evaluating Fine Art & Collectible Claims

Adjusting claims involving damage to fine art and collectibles may seem like a daunting task. Not so, says Heather Becker, CEO of The Conservation Center in Chicago, Ill. Adjusters can use a decision methodology to make the best possible, most …

Calif. Court Rules on Benefit from Negotiated Rate Differential

California’s highest court has ruled that accident plaintiffs may only recover economic damages equal to the amount paid by their insurer and not the higher amount billed. The opinion stated that “the negotiated rate differential is not a benefit provided …

Insurer’s New Predictive Model Targets High Cost Workers’ Comp Claims

Workers’ compensation giant Liberty Mutual has developed a new predictive model that lets it more quickly identify and manage high cost workers’ compensation claims that typically make up about 20 percent of all workers’ compensation claims. The new model is …

Hawaii Restores Coverage for Construction Defect Claims

Hawaii Gov. Neil Abercrombie has signed legislation its supporters hope will restore coverage for construction defect claims under a commercial general liability (CGL) policy that was called into question by a 2010 court ruling. However, an attorney specializing in insurance …

The Future in Auto Claim Prevention

Vehicle Technology Tools, Red Light Cameras, Better Roads and More Give Way to Reduction in Claims There has been a reduction in auto insurance property damage and injury claims within the past 50 years through the introduction of safety belts, …

Contractors Acting As Public Insurance Adjusters Irk States

Public adjusting activity is not welcome or licensed in all states and even in some where it is, the practice is coming under close scrutiny. In particular, states are cracking down on roofing and other contractors who pass themselves off …