Articles by Ellen Lichtenstein

Ellen Lichtenstein
Ellen Lichtenstein (she/they) is a writer and digital content producer who’s been creating written and multimedia content for the insurance, financial, and insurtech industries since 2014. After spending eight years in non-fiction/reality TV production and casting, Ellen made the logical leap to creating content for the insurance industry, starting with employee benefits. Ellen later expanded into writing for and about agency management systems, insurance compliance management, and insurance technology trends. Ellen began writing for AgentSync in February 2021. Since then, she’s built a large portfolio of content surrounding insurtech and cloud technology, software as a service (SaaS) in the insurance industry, and the modern insurance producer experience – among many other topics. Ellen prides herself on the ability to write clever (but never cutesy!) content in an industry with a reputation for being filled with dry and technical subject matter. When not parked in front of a laptop creating award winning* insurance compliance management content, Ellen enjoys spending time with her husband and their horses, including riding many of Colorado’s best mountain trails. *Ellen’s content would be award-winning if awards existed for such things.

10 Things You Could Be Spending Money On Instead of Maintaining Legacy Insurance Technology

This post is part of a series sponsored by AgentSync. The cost of legacy technology In 2023, companies in the financial services industry spent an average of 15 percent of their revenue on technology. Not only is that up from …

How to Take Compliance from a Business Blocker to a Business Accelerator

This post is part of a series sponsored by AgentSync. When Jetty lost its designated resident licensed producer (DRLP), a compliance fire drill ensued. That’s when Jetty’s head of compliance knew for sure that the old way wasn’t working. [Read …

Insurance in the Headlines with Baltimore’s Francis Scott Key Bridge Collapse

This post is part of a series sponsored by AgentSync. Once in a while, we get to cover an insurance story that coincides with current events. In the past, we’ve explored the insurance ramifications of things like the Johnny Depp/Amber …

Implementation: The Final Frontier

This post is part of a series sponsored by AgentSync. Why partnership is key to a successful software implementation and how AgentSync’s proven methods yield results for customers You’ve done your research. You’ve watched the demos. You’ve gotten buy-in from …

All 50 States in Just 2 Minutes: How Service Insurance Companies Went National in No Time

This post is part of a series sponsored by AgentSync. When Service Insurance Companies decided to expand nationwide, what was once a mildly cumbersome task (for just the state of Texas), morphed into a Herculean challenge. The shift from a …

The 6 Stages of Compliance Grief: How Top Insurance Carriers Are Revolutionizing Compliance Management with AgentSync

This post is part of a series sponsored by AgentSync. Does your organization have a compliance problem? It’s OK. We won’t tell anyone. If you’re not entirely sure, we’ve got a way to check your symptoms here. But if you’re …

Cloud-Native Insurance Software Solutions to Maximize Growth and Streamline Operations

This post is part of a series sponsored by AgentSync. Having your head “in the clouds” might not be desirable, but storing your data “in the cloud” certainly has its benefits. As more people and companies move to cloud storage …

How to Renew Your Insurance License with a Criminal Background: Part 2 – Hawaii through Maryland

This post is part of a series sponsored by AgentSync. Having a criminal charge or conviction in one’s background can make things more difficult for a licensed insurance producer. However, it doesn’t always have to mean the end of a …

How to Renew Your Insurance License with a Criminal Background Part 1: Alabama through Georgia

This post is part of a series sponsored by AgentSync. Insurance licenses can be hard to get and keep, even for those with the most pristine backgrounds. So, what’s an insurance producer to do if they find themselves in the …

Pharmacy Benefit Managers: What They Are and Why They Matter

This post is part of a series sponsored by AgentSync. Yes, PBM is yet another in a long line of insurance acronyms, but where would we be without them? Using a lot more words to say the same thing, for …