Articles by Ellen Lichtenstein

Ellen Lichtenstein
Ellen Lichtenstein (she/they) is a writer and digital content producer who’s been creating written and multimedia content for the insurance, financial, and insurtech industries since 2014. After spending eight years in non-fiction/reality TV production and casting, Ellen made the logical leap to creating content for the insurance industry, starting with employee benefits. Ellen later expanded into writing for and about agency management systems, insurance compliance management, and insurance technology trends. Ellen began writing for AgentSync in February 2021. Since then, she’s built a large portfolio of content surrounding insurtech and cloud technology, software as a service (SaaS) in the insurance industry, and the modern insurance producer experience – among many other topics. Ellen prides herself on the ability to write clever (but never cutesy!) content in an industry with a reputation for being filled with dry and technical subject matter. When not parked in front of a laptop creating award winning* insurance compliance management content, Ellen enjoys spending time with her husband and their horses, including riding many of Colorado’s best mountain trails. *Ellen’s content would be award-winning if awards existed for such things.

How Technology is Combating Insurance Fraud

This post is part of a series sponsored by AgentSync. We recently wrote in great detail about the different types of insurance fraud, including how to go about committing each type (just for informational purposes, of course!). Today, our focus …

What Are Insurance Commission Clawbacks and How Can You Avoid Them?

This post is part of a series sponsored by AgentSync. Insurance commission clawbacks: The phrase alone invokes some unsettling imagery, even if you aren’t well-versed in the concept. Do you envision a bony, skeletal hand emerging from its earthly grave …

How BPOs Can Use Technology to Scale Their Insurance Compliance (and Spend Less!)

This post is part of a series sponsored by AgentSync. There are as many ways to “do business” as there are businesses. That is to say, no two organizations are the same. However, broadly speaking, some companies prioritize doing all …

10 Things that May (or May Not) Happen with the Insurance Industry in 2024

This post is part of a series sponsored by AgentSync. AgentSync’s partially humorous take on industry prognostication It wouldn’t be December without a new crop of industry prophecies for the coming year, now would it? While we appreciate the effort …

How to Commit Insurance Fraud (Without Even Trying)

This post is part of a series sponsored by AgentSync. Once upon a time, in Michigan… A licensed life insurance agent went door-to-door, posing as a Department of Insurance and Financial Services (DIFS) employee. According to consumer complaints that the …

3 Line Items You Can Remove from Your 2024 Budget

This post is part of a series sponsored by AgentSync. It’s that time of year again Fourth quarter is a busy time for nearly everyone, both inside and outside the insurance industry. You’ve got spooky season, fall and winter holidays …

It’s Open Enrollment Time Again! Prepare Your Clients to Make Good Choices About Benefits

This post is part of a series sponsored by AgentSync. Open enrollment is an important time for employers and employees, which means it’s an important time for anyone who sells benefit policies, including insurance agents, carriers, brokers, and dually licensed …

Unlocking the Future: Remote Work’s Impact on the Insurance Industry

This post is part of a series sponsored by AgentSync. The concept of working from home isn’t entirely new. In fact, it’s been around since well before the digital age, although most “work from home” jobs back then were agricultural …

Dually Licensed Broker-Dealers Spell More Compliance Duties for Insurance Carriers

This post is part of a series sponsored by AgentSync. Insurance carriers often have their hands full trying to verify and make sure that all of their in-house and external distribution partners are in compliance with every state’s (often unique) …

7 Myths About Business and Innovation During a Recession, and Why They’re Simply Hooey

This post is part of a series sponsored by AgentSync. There are plenty of reasons to assume an economic downturn is no time to innovate. Here’s why that logic is wrong, and the truth about innovating in uncertain economic times. …