Articles by Jahna Jacobson

Jahna Jacobson is an Assistant Editor for Insurance Journal Magazine.

Distracted Drivers Are Overconfident; 20% Still Texting While Driving

Driver overconfidence is leading to risky behavior. Nationwide’s latest driver survey found 20% of drivers text while driving, 15% use social media, 13% watch videos, and 11% read or write emails. Half of all drivers admit to eating or drinking …

New Survey Shows Company Drivers Overwhelmed and Worried

As roads become more dangerous, 70% of company drivers say they worry about being killed or hurt in a collision or held liable for the damages. While 89% of company drivers rate their driving as good or excellent, less than …

JD Power: Customers Not Happy With Carrier Property Claims Service

Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power’s 2025 U.S. Property Claims Satisfaction Study align with today’s climate of increasingly longer claim cycle times and higher costs for …

10 Things to Know About Insuring Boats & Marinas

The global boat insurance market size was projected at $1.8 billion in 2024 and is expected to hit $2.6 billion by 2032. The U.S. region accounted for an 87% share of the boat and yacht insurance market. In 2023, the …

JD Power: Customers Not Happy With Carrier Property Claims Service

Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power’s 2025 U.S. Property Claims Satisfaction Study align with today’s climate of increasingly longer claim cycle times and higher costs for …

Growth of Pet Insurance Continues as Market Could Reach $4.5B

Any pet owner who has been hit by sticker shock at the vet’s office understands why pet insurance is a booming business. Pet health insurance purchases have been up over the last several years, dramatically expanding premiums for the inland …

Nonstandard Auto Segment Posts Profit for First Half 2024

While publicity about personal auto insurer initiatives has focused chiefly on requested rate increases, there’s more to the picture regarding auto insurers’ efforts to improve underwriting results after two calendar years of record underwriting losses. Improving the overall quality of …

Best Agency to Work For – South Central Bronze Winner: SMA

Scarbrough, Medlin and Associates Inc. has built its success on a foundation of trust. “I never needed to be pushed or made to work,” said Rod Medlin, Scarbrough, Medlin & Associates Inc. (SMA) CEO. “My theory is to find people …

Best Agency to Work For – Midwest Silver Winner: Ansay and Associates

For over 75 years, Ansay and Associates has invested in its future by investing in its people. “As a family owned and independent agency, we have the freedom to focus on long-term success rather than short-term gains,” said Mike Ansay, …

Texas Workers’ Comp is Growing, Profitable, Adding Doctors

Texas’s worker’s compensation market is stable and steadily growing. The workers’ comp market is one of the few consistently profitable lines in the state, according to the Worker’s Compensation Annual Report 2024 from the Insurance Council of Texas. Texas has …