Sams is editor of ClaimsJournal.com, the online resource and daily newsletter for property/casualty insurance claims professionals. ClaimsJournal is a member of the Wells Media Group. Sams can be reached at jsams@wellsmedia.com
October 21, 2019
Workers’ compensation medical costs vary widely among the states both in terms of price and how often services are used. The differences appear to relate closely to which cost-drivers each state legislature tried to control and which were overlooked, according …
October 16, 2019
A nudge into the market by carriers offering private flood insurance is becoming more of a shove, which might bring new opportunities for claims adjusters and maybe create a more efficient claims process along the way. An executive for Munich …
October 7, 2019
People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas: They just want to drive. Chris Colborn, chief experience officer for the Lippincott creative consulting firm, opened with that analogy during a keynote …
September 26, 2019
LAS VEGAS — People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas: They just want to drive. Chris Colborn, chief experience officer for the Lippincott creative consulting firm, opened with that analogy …
September 2, 2019
An Illinois construction company that waited six years to inform its excess insurer it had been sued cannot expect coverage from that carrier, and it can’t go after the insurance brokerage that sold it the policy, a federal appellate court …
August 23, 2019
An Illinois construction company that waited six years to inform its excess insurer that it had been sued cannot expect coverage from that carrier, and it can’t go after the insurance brokerage that sold it the policy either, a federal …
August 19, 2019
An insurer’s payment of the appraisal value after disputing a claim does not establish that it was liable, nor does that payment prevent a policyholder from pursuing penalties under the Prompt Payment of Claims Act, a split Texas Supreme Court …
August 15, 2019
Kyle and Marie Stechert say they rushed to buy another car after their vehicle was “totaled” in an accident because their insurance carrier refused to keep paying for their rental vehicle. The new car was twice as expensive as the …
August 2, 2019
An insurer’s payment of the appraisal value after disputing a claim does not establish that it was liable, nor does that payment prevent a policyholder from pursuing penalties under the Prompt Payment of Claims Act, a split Texas Supreme Court …
July 30, 2019
Two recent research papers both point to the significance of diagnostic errors as a source of medical malpractice claims. A peer-reviewed paper published in Diagnosis on July 11 found that inaccurate or delayed diagnoses were cited in 34% of medical …