Articles by Jim Sams

Sams is editor of ClaimsJournal.com, the online resource and daily newsletter for property/casualty insurance claims professionals. ClaimsJournal is a member of the Wells Media Group. Sams can be reached at jsams@wellsmedia.com

Georgia Court: Insurer Can’t Deny Coverage Despite Misinformation on Application

An insurer that extended its workers’ compensation coverage for 90 days after discovering the employer had violated the terms of its policy could not then deny coverage for a claim on the grounds that those terms had been violated, the …

Insurtech Firms Continue to Grapple With Data Ownership

Insurers need to learn to share their data if they want to take full advantage of the mountain of information generated from connected devices, insurtech executives say. Along the way, somebody’s got to figure out who owns the data. Presentations …

5th Circuit: No Assertion that Drunken Driving Equals Intention to Crash

If a drunken motorist collides with another vehicle, can the incident truly be called an accident? A federal judge in Texas said “no” and dismissed a plaintiff’s lawsuit seeking punitive damages from Cincinnati Insurance Co. The U.S. 5th Circuit Court …

Claims Industry Consolidation Continues with Sedgwick’s Purchase of York

Sedgwick Group announced this week that it has signed an agreement to purchase York Risk Services, continuing a long-term consolidation trend among third-party administrators. The purchase of York — which must be approved by federal regulators — would mark Sedgwick’s …

30% of Disaster Claims Settled After Desk Audit Using Munich Re Remote Tool, Images

Munich Re had teamed up with a unit of the National Insurance Crime Bureau to offer insurance carriers an analytics tool that can quickly assess property damage after natural catastrophes and speed up claims payments. Roman Buegler, head of Munich …

Georgia Court: Insurer Can’t Deny Coverage Despite Misinformation on Application

An insurer that extended its workers’ compensation coverage for 90 days after discovering the employer had violated the terms of its policy could not then deny coverage for a claim on the grounds that those terms had been violated, the …

Data-Driven Insurance Future Clouded by Data Ownership Uncertainty

Insurers need to learn to share their data if they want to take full advantage of the mountain of information generated from connected devices, insurtech executives say. Along the way, somebody’s got to figure out who owns the data. Presentations …

State Farm Bets on ‘Real Time’ Telematics as GEICO Scoffs

The nation’s largest insurer has stepped up its investment in telematics, announcing this week an upgrade to its usage-based insurance program that allows policyholders to check on their driving habits trip-by-trip instead of waiting for a periodic score card. State …

Alexa, Why Was a Lawsuit Filed Against You?

If Big Brother isn’t watching, maybe his little sister is listening. An international law firm has filed a federal lawsuit against Amazon.com Inc., alleging that the company’s Alexa virtual assistant product violated privacy laws in Massachusetts and seven other states …

A Place for Technology at Every Point in the Claims Process

The digital transformation of the insurance industry isn’t just for insurtech startups any more. At Allstate, 60 percent of claims are now filed with a cell phone application that allows policyholders to take photos of the damage, Chief Claims Officer …