Articles by Kenneth J. St. Onge

Regulators Tell New York Agents How to Reveal Their Commissions

New York regulators have finalized guidelines for how agents and brokers are to reveal to clients their commissions, but at least one trade group says any changes to the rules thus far have been “underwhelming.” The department released a new …

Massachusetts Revises Workers’ Comp Paperwork Snafu

Bowing to pressure from insurers and agent groups, Massachusetts safety regulators have eased new workers’ comp paperwork requirements for some out-of-state contractors. At issue is a form used by inspectors to verify whether a non-Massachusetts company doing business in the …

Inside the Disaster Blaster

Industry’s $40M Research Center May Someday Lead to Lower Catastrophe Claims For those who question the intelligence of insurance companies, here’s a new industry development that should answer those questions once and for all: The insurance industry is ecstatic because …

Inside the Disaster Blaster

Industry’s $40M Research Center May Someday Lead to Lower Catastrophe Claim For those who question the intelligence of insurance companies, here’s a new industry development that should answer those questions once and for all: The insurance industry is ecstatic because …

Regulators Tell New York Agents How to Reveal Their Commissions

New York regulators have finalized guidelines for how agents and brokers are to reveal to clients their commissions, but at least one trade group says any changes to the rules thus far have been “underwhelming.” The department released a new …

Massachusetts Revises Workers’ Comp Paperwork Snafu

Bowing to pressure from insurers and agent groups, Massachusetts safety regulators have eased new, workers’ comp paperwork requirements for some out-of-state contractors. At issue is a form used by inspectors to verify whether a non-Massachusetts company doing business in the …

Connecticut Insurance Commissioner Resigns

Connecticut Insurance Commissioner Thomas Sullivan has resigned from his position as the Nutmeg State’s top insurance regulator. Sullivan, a former executive at The Hartford, was appointed commissioner in 2007 by outgoing Gov. M. Jodi Rell, a Republican. His last day …

Be Fair to CSRs

Let’s not blame CSRs for insurance fraud. Press ‘1’ if you think that is unfair. Insurance customer service and claims representatives may not have realized it but when they fail to do their jobs, they are contributing to the insurance …

New York Panel Hears Homeowners Reform Proposals

New York insurance regulators proposed a series of tweaks to the state’s coastal homeowners insurance market last month, but acknowledged it will probably be months before the state panel tasked with evaluating the proposals makes any decisions. The Temporary Panel …

Virginia Firm Eyes High Tech Fix for Distracted Driving

Despite a public outcry over drivers who text, talk and e-mail that has prompted dozens of states to ban the practice, enforcing those laws is proving difficult. But Matthew Howard, co-founder and CEO of ZoomSafer, has created a novel way …