September 25, 2006
Insurance is one of the fastest changing, most regulated industries in America. That very nature insists that those who want to excel in their current responsibilities and pursue their career goals must include education in their plans. As agents, adjusters, …
September 4, 2006
Insurance is one of the fastest changing, most regulated industries in America today. That very nature insists that those who want to excel in their current responsibilities and pursue their career goals must include education in their plans. As agents, …
September 4, 2006
Insurance is one of the fastest changing, most regulated industries in America today. That very nature insists that those who want to excel in their current responsibilities and pursue their career goals must include education in their plans. As agents, …
July 3, 2006
Are great CSRs born or made? Is customer service an inherent ability such as musical talent–where some have it and some do not? Are great customer service skills developed only through years of experience? Or are they something that can …
November 7, 2005
In professional sports, the coach’s responsibility is to recognize individual talent and recruit those people who will contribute to their team’s success. The principal of an insurance agency has the same role in creating a successful sales and service team. …