Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

Could Your Company’s Recruitment Practices Pose a Liability Risk?

As an insurance organization you understand risk management better than most businesses. You advise clients on how employment practices pose liability risks, but when is the last time you’ve thought about your own risks, particularly when it comes to hiring …

Recruiting Hacks That Instantly Boost Candidate Engagement

Why don’t candidates I reach out to respond?” It is frustrating when people apply for your jobs only to never respond to an interview request, or in the case of LinkedIn, you send an InMail about a job opening that …

Process Improvement Is the Secret to Recruiting Success

I see a lot of insurance agencies sink a never-ending amount of time and money into recruitment in the hopes it will solve the frustrations related to finding candidates and filling jobs. The problem with focusing too much on tools …

Key Attributes to Help You Choose an Insurance Recruiter

When selecting a recruiting partner, there are several important qualities and factors to consider. The recruiter should be an advisor who adds value to your talent acquisition efforts and is a brand ambassador who represents your organization the same way …

Compensation Trends Reshaping Client Service Salaries Within Insurance Agencies

After numerous requests for insurance industry compensation information, our team at Capstone started to track and analyze compensation data derived from our recruiting activities. Our most recent report came out in February 2024 with a seven-year look back on compensation …

Why Insurance Professionals Will Change Jobs in 2024

February is Insurance Careers Month, a time often used to attract the attention of college graduates and professionals from other industries to the benefits of working in the insurance industry. While I’m all for that hype, dare I say that …

Insurance Agency Client Service Hiring Trends For 2024

Every year, I think of this annual first column as a crystal ball that shows trends in the insurance job market for the foreseeable future. In previous years my projections have been about “hot jobs,” like in “4 Progressive Jobs …

How to Create a ‘Candidate First’ Approach to Recruiting

In last month’s Ask the Insurance Recruiter column I offered advice on how insurance organizations can improve job advertisements with my final recommendation to, “Insert as much ‘what candidates want’ information as possible.” As an employer trying to recruit top …

Should I Use an Insurance Recruiter to Make Critical Year-End Hires?

“I work in talent acquisition within the insurance industry. We have had job openings that we’ve been unable to fill for months, and I’m getting worried with the end of the year coming up. When is it time to reach …

Write Job Advertisements That Attract Top Insurance Talent

What’s the best billboard you’ve ever seen? Why did it stand out? Think of job advertisements like billboards. It’s something everyone can see, and the best ones are creative, memorable and lead to business opportunities. Millions of people, insurance professionals …