Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

12 Hiring and Recruiting Ideas for Insurance Organizations

For my last column of 2021 I’m mixing seasonal flavor (cue the 12 Days of Christmas song) with the idea behind Insurance Journal’s annual list of 101 Sales, Marketing and Agency Management Ideas. While mine isn’t as extensive as theirs …

Are Job Boards the Best Way to Find Insurance Talent?

Have you ever heard someone in your company say, “Let’s just cast a wide net to find candidates.” If so, job boards are your net, a bullhorn essentially for everyone on the internet to see. It’s a little bit of …

Pay Compression Creates Challenges for Agencies Hiring Client Service Talent

Dear Mary: Our agency is a regional, independent, privately held broker in the Midwest that has been in business for decades. Every year we hire young, inexperienced people to come into the business as assistants and CSRs. We also have …

Building An Executive Search Strategy with These 10 Questions

Nearly 400,000 employees are expected to retire from the insurance industry workforce within the next few years, according to a recent report by AmTrust Financial, The Impact of the Aging Insurance Workforce. Senior leadership vacancies are the biggest challenge facing …

3 Ways to Accomplish Diversity & Inclusion in the Hiring Process

How’s your diversity, equity and inclusion (DE&I) strategy these days? Non-existent, a paragraph in the employee handbook or a manifesto? More importantly, is it collecting dust or a living, breathing document that impacts all aspects of your business? In my …

5 Questions Graduates Want to Know About Insurance Careers

I got my start in the insurance industry like so many of us, sans a specific insurance and risk management education but with a bachelor’s degree and a fortuitous connection. Next year marks 20 years since I graduated college, and …

The Gig Economy Offers a Fresh Take on Talent Acquisition

The number one question I receive from all types of retail agencies, wholesale brokers, insurance companies and intermediaries of every shape and size is, “How do we source and hire experienced insurance talent?” By and large, the insurance industry’s hiring …

How Insurance Agencies Find Sales Talent in Small Markets

Dear Mary, we are one of the largest insurance agencies in our state. Our plan is to remain independent and grow organically in every office location. Some of our markets are easier to find talent in than others. Our most …

Three Steps to Improve Your Hiring Process

In January, my spouse and I made a spur of the moment decision to sell our house. It was exciting and nerve wracking all at the same time. It was hard to ignore the parallels between this experience and the …

4 Progressive Jobs Insurance Agencies Will Hire in 2021

When it comes to insurance agency hiring, producers and account managers are a broken record. Yes, your agency still needs them, but that isn’t newsworthy. These four positions gained momentum last year. If they didn’t hit your radar screen then, …