December 20, 2021
For my last column of 2021 I’m mixing seasonal flavor (cue the 12 Days of Christmas song) with the idea behind Insurance Journal’s annual list of 101 Sales, Marketing and Agency Management Ideas. While mine isn’t as extensive as theirs …
November 15, 2021
Have you ever heard someone in your company say, “Let’s just cast a wide net to find candidates.” If so, job boards are your net, a bullhorn essentially for everyone on the internet to see. It’s a little bit of …
October 18, 2021
Dear Mary: Our agency is a regional, independent, privately held broker in the Midwest that has been in business for decades. Every year we hire young, inexperienced people to come into the business as assistants and CSRs. We also have …
September 20, 2021
Nearly 400,000 employees are expected to retire from the insurance industry workforce within the next few years, according to a recent report by AmTrust Financial, The Impact of the Aging Insurance Workforce. Senior leadership vacancies are the biggest challenge facing …
August 16, 2021
How’s your diversity, equity and inclusion (DE&I) strategy these days? Non-existent, a paragraph in the employee handbook or a manifesto? More importantly, is it collecting dust or a living, breathing document that impacts all aspects of your business? In my …
July 19, 2021
I got my start in the insurance industry like so many of us, sans a specific insurance and risk management education but with a bachelor’s degree and a fortuitous connection. Next year marks 20 years since I graduated college, and …
June 21, 2021
The number one question I receive from all types of retail agencies, wholesale brokers, insurance companies and intermediaries of every shape and size is, “How do we source and hire experienced insurance talent?” By and large, the insurance industry’s hiring …
May 17, 2021
Dear Mary, we are one of the largest insurance agencies in our state. Our plan is to remain independent and grow organically in every office location. Some of our markets are easier to find talent in than others. Our most …
April 19, 2021
In January, my spouse and I made a spur of the moment decision to sell our house. It was exciting and nerve wracking all at the same time. It was hard to ignore the parallels between this experience and the …
March 22, 2021
When it comes to insurance agency hiring, producers and account managers are a broken record. Yes, your agency still needs them, but that isn’t newsworthy. These four positions gained momentum last year. If they didn’t hit your radar screen then, …