Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

How Your Diversity & Inclusion Plan Can Positively Impact Recruiting

Here are the top two statements insurance agencies said to me in 2020: “We need to find top talent.” “I want to talk with you about Diversity & Inclusion in our hiring process.” The events of last year spurred many …

Dear Insurance Agency: Never Say This to a Potential Producer During An Interview

There are a lot of moving parts to hiring a producer like timing and money. Where I see insurance agencies get into trouble during interviews is saying things that are real “headscratchers” to candidates. Producers assume that you’re in the …

8 Things Candidates Love (or Hate) About Job Offers

July’s Ask the Insurance Recruiter column, “10 Ways to Impress Candidates During Interviews,” turned out to be my most popular article of the year. With only this edition to go, we’ll have to see if it holds the #1 spot! …

Two Recruiting Tools Every Insurance Agency Needs

“Our agency just hired two junior recruiters. I need a lot of resources to overcome their inexperience. LinkedIn has been our ‘go to’ but they want to charge $10,000 for one seat. I can’t afford $20k for each recruiter to …

3 Indicators Your 2021 Talent Strategy Will Be Successful

How do you measure recruiting success? If it is exclusively based on filling job openings, then you are doing a disservice to the process. Hiring is transactional. Talent strategy is a comprehensive plan that influences organizational leadership, retention, profitability and …

Time to Rethink Your Account Manager Recruiting Strategies

Year after year I have found that insurance agencies spend 60% of their recruiting activity on account management hires. This far overshadows the combined time spent hiring producers, managers and executives. With such a consistent need for experienced client managers, …

COVID-19 Gives Agencies Time to Evaluate Hiring Methods

The original title for this article was “Post-COVID Recruiting” but I don’t know what “post” means anymore. It seems we’ve reached a reality that will extend farther than most of us predicted earlier this year. As we adjust to the …

10 Ways to Impress Candidates During Interviews

Recruiting is sales. If you’re excited about a candidate and want to do everything possible to reel them in, then when it comes to interviews, the “same old, same old” won’t get the job done. You want your company to …

Producer Recruiting and Retention Is the Same Issue for Agencies

Why? This is the entire question for agencies when it comes to producer recruiting. Well, maybe not. Here are the elongated versions of questions I field on this issue. Why is it so hard to find sales candidates? Why can’t …

Your Template to Write an Awesome Insurance Job Advertisement

A job description is the most important step to launch your recruiting project because: It’s the advertising piece that generates excitement about your company. It’s the information you put on paid job boards. It’s what you use to screen qualified …