Articles by Mary Newgard

Newgard is partner and senior search consultant for Capstone Search Group, a national recruiting firm dedicated to the insurance industry. For questions and comments, email: asktherecruiter@csgrecruiting.com.

How To Stretch Your Recruiting Budget During & After COVID-19

COVID-19’s lasting effect on hiring will force insurance organizations to make difficult staffing decisions. It isn’t the norm for me to write a budget and planning article in April; I assume the same can be said for your company but …

3-Part Hiring Plan During COVID-19

My recruiting career began 18 months before The Great Recession, so to say I’m seeing similarities between then and the current COVID-19 situation is an understatement. I remember the anxiety and uncertainty about the future. Would insurance agencies ever hire …

5 Lies Insurance Agencies Believe About Recruiting

As you read this list, I want you to think: Are these lies present in my firm? Am I part of the problem? Can I be part of the solution? Lie #1: Human resources can handle it all. I know …

Has Our Company Partnered with a Bad Recruiter?

The most popular “Ask the Insurance Recruiter” article in 2019 was July’s Partner or Pariah? 5 Hacks to Improve Your Experience Working with Recruiters. This was inspired by the negative reports I hear from insurance organizations about working with search …

Compensation Is Your Agency’s #1 Recruiting Tool

Employers find it difficult to hear that the entire kit and kaboodle of recruiting boils down to money. Insurance agencies would like to think there’s more to the story — work/life balance, career development or great culture. While all these …

5 Signs You Need Help for Client Service Openings

In 2020 the average time it will take an insurance agency to hire an experienced Account Manager will be three and half to four months. When I tell clients this, one of three responses follow: Surprise: “Wow, really? I never …

Trendy Hiring Tactics For 2020

It could be 1920 or 2020 and the fact is when it comes to hiring some things never change. The issues insurance agencies face are consistent across the board: How do we source and attract top talent? How can we …

20 Ways to Reinvigorate Your 2020 Recruiting

What grade do you give your agency’s 2019 hiring? If you think there’s room for improvement, my advice is not to expect that using the same old tricks. 2020 ushers in a great opportunity to test new, creative and edgy …

Lacking Structure: My Agency’s Biggest Recruiting Problem

Q: What are you seeing out there for experienced insurance talent? I dread recruiting because it’s never easy to find quality people. What are agencies doing to fill critical service roles and recruit producers? A: Insurance agencies feed too much …

Money Talks in Every Aspect of Recruiting

Include Salary Information in Postings Influencing candidates to apply for your job starts with addressing their biggest question mark. 98% of job seekers and employees say it is helpful to see salary ranges in job listings. Candidates experience a more …