Articles by Patricia-Anne Tom

Liaisons Keep Consumers’ Insurance Concerns at the Forefront

Loss of Faith in Insurance Providers Would Affect Sales, Advocates Say Insurance agents, brokers and regulators should be aware that when it comes to insurance, consumers are concerned with such issues as the use of credit scores in determining rates, …

Defending Data

Data Security Breaches Present Emerging Risks and Opportunities for Agents Data security represents both a new market opportunity to sell insurance coverage and a new risk — especially for independent insurance agencies that may not be compliant with data security …

Opportunity Knocks

No one will argue that operating an insurance business today is challenging. The recession has put pressure on consumers’ wallets, causing them to consider reducing coverages; credit is difficult to come by, meaning businesses are feeling financial pressures; and the …

‘Sometimes You Just Have to Ask’

“You don’t have to be Hispanic to join the Hispanic Chamber of Commerce.” George Saenz Sr., founder of Cielo Vista Insurance Agency in El Paso, Texas, made that comment when Insurance Journal spoke to him while researching an article on …

Change and Protect

Change is coming to Washington and to the National Association of Insurance Commissioners, but hopefully it’s change that will protect the status quo when it comes to insurance regulation. Last spring, the editors at Insurance Journal took it upon ourselves …

Kicking Off a Good Team

7 Management Lessons Insurance Agencies Can Learn from the Football Field Whether he’s leading football players or insurance agents, Bill Redell knows how to make his teams perform their best. He has more than a decade of experience at both …

New Season Kick-Off

You sometimes have to go backward a little before you can take two steps forward. With the nation still reeling from the events of 2008 — the constricting economy, the housing and credit crises, the Wall Street bailout, natural catastrophes …

California Wildfires May Take Longer to Settle

Industry analysts are predicting insured losses from the Freeway Complex, Sayre and Tea Fires that burned Southern California in mid-November will range from $600 million to $800 million, as of estimates gathered in early December. Comparatively, those losses are relatively …

Less Than Stellar

The economy has been less than stellar lately. Well, duh! You might say. As this edition of Insurance Journal goes to press, it is days before Thanksgiving, a time to reflect and give thanks for the bounty of life. On …

California Wildfires May Take Longer to Settle

Industry analysts are predicting insured losses from the Freeway Complex, Sayre and Tea Fires that burned Southern California in mid-November will range from $600 million to $800 million. Comparatively, those losses are relatively minimal; insured losses from the 2007 Southern …