Keep Learning
I have used a phrase in my email signature for the last several years. Keep learning. It’s central to the way I live. That’s why I try to read at least 15 minutes every day. That’s why I started working …
1 Simple Step to Lose Customers if That’s What You Want
There’s something wrong with the insurance buying process. That’s not really accurate. There’s a lot wrong with the insurance buying process. Specifically, the process of getting personal auto insurance is broken. I’ve been helping a friend with their insurance buying. …
5 Podcasts on My Playlist
Since school is back in, I wanted to take some time and space and dedicate it to one of my favorite (free) ways to keep learning; the podcast. If you don’t know what a podcast is, it’s a lot like …
The Importance of a Healthy E&S Market
There is a special segment of the insurance industry that can be maligned at times because of how it operates, but it is critically important to a healthy insurance marketplace. That industry segment is the excess and surplus (E&S) market. …
I remember that day 18 years ago
It’s been 18 years. 18 years since another layer of innocence was stripped away from our collective consciousness. I wanted to write about going back to school this week, but I feel compelled to remember a day that is seared …
Cyber Coverage Confusion
I had the opportunity recently to read two cyber liability policies and they honestly made my head spin a little. There were coverages that I hadn’t thought about and restrictions that didn’t make sense (at least for a while). The …
When Insurance Companies Fail at the Promise
I read an article last week about the intersection of gig work, an innocent injured party, insurance, and big business. Let me summarize the best I can. A driver is in traffic and is suddenly hit by another driver, who …
We Need Your Voice
I love being in the insurance business. We get to be a part of every part of life around the world. We also get to play a part in every emerging risk and trend as they come to the fore …
Why the High Net Worth Client Needs More than Just an Agent
What exactly is a high net worth client, also known as a “private client?” According to Investopedia.com, a high net worth individual is an individual or family with liquid assets above a certain figure. Many sources set that figure at …
4 Facts that the Number of Open Michael Claims Won’t Tell You
Much is being made of a recent call by Florida Insurance Commissioner, David Altmaier, for insurance companies to “redouble efforts to resolve all open claims…” related to Hurricane Michael. Here’s the story in Insurance Journal. He’s right. These claims need …
