Good enough isn’t good enough
“I got my license and I keep up on my CE, so I’m good to go.” “I finished college, so I don’t need to read anymore books.” “You have enough insurance designations. You don’t need any more.” Wrong. Wrong. Oh, …
Burst Sewer Pipes, Condos, and Coverage
An interesting question came in to the Academy of Insurance recently, edited below for space and to avoid disclosing any identifiable details. “I live in a condo building. A sewage pipe burst, causing damage to my unit and a few …
Is the Adult Child Covered When She Moves Out?
I received this question recently. “Will my customer’s personal auto policy cover their adult child that has moved out of their house?” That’s a pretty good question and I’m glad it was asked. Thankfully, I was able to see the …
The Evolution of Cyber Liability Exposure and Coverage
On July 25, Insurance Journal’s Academy of Insurance hosted a webinar by Joe Harrington, entitled The Evolution of Cyber Liability. Joe started the session in the early days of cyber liability when it was a fringe third-party liability coverage, sold …
Last Minute Insurance Shopping Woes
People leave things to the last minute. In college, the papers got written at the last minute. On Monday, people get up at the last minute. Insurance buying happens at the last minute. I believe that’s one of the reasons …
I’m not convinced the readability laws work
Insurance policies are supposed to be written to comply with state readability statutes. The biggest problem with those statutes and requirements is that they don’t actually address the content of the policies. This is the current Florida statute related to …
3 Problems with the Coverage Territory
When a customer buys an insurance policy, one of the often unanswered (and unasked) questions is “where does this policy apply?” You may not think it’s a big deal. But what if you just wrote a CGL policy for a …
What does “We’re studying the problem” really mean?
I was reading my latest issue of Carrier Management yesterday and found an article about how Lloyd’s was planning to modernize their operations. The article mentioned that Lloyd’s had put together a prospectus of potential solutions, but that nothing would …
3 Reasons I Attended the SITE Conference
I travel some with this gig. Most of that travel is either to teach something or to make connections with potential customers. This week, I’m at the one event I attend that’s as much for my own benefit as it …
Notes on Public Adjusters
I recently had a conversation about public adjusters. Here’s the short version of that conversation. What is a public adjuster? Would you recommend someone use a public adjuster? That made me think that we could bring some of that conversation …
