Articles by Patrick Wraight

Patrick Wraight, CIC, CRM, AU, is director of Insurance Journal's Academy of Insurance. He can be reached at pwraight@ijacademy.com.

FAIR Talk About Residual Markets

The start of hurricane season made me think about a topic that many of us don’t often think about in P&C insurance: residual markets. The 21st century insurance marketplace in the US is nominally a free market, but we all …

It’s Hurricane Season! Is Your Customer Ready?

For the first time in several years, I didn’t get tense because June 1 was coming. In fact, I totally missed June 1 until June 2. I totally forgot about June 1. Oh, right. You may not be thinking about …

6 People Who Should Read the State of Learning Report

I am writing this to announce that we have completed our report on the State of Learning in Insurance. I’m excited about this for a number of reasons, not the least of which is that it’s the first big thing …

3 Thoughts About Writing The Academy Journal

I took a short trip down memory lane recently by checking out the Academy’s blog on Insurance Journal. (I’d link to it, but if you’re reading this, you already know where it is) I just realized that I’ve been writing …

6 Critical Wildfire Preparation Recommendations

This morning while I’m sitting in my office writing this post, I’m thinking about wildfires. According to the ArcGIS website, there are 24 active wildfires in the US. 17 of them are in the state of Florida. That includes the …

3 Key Activities to Prepare for Autonomous Vehicles

This week’s post has been something of a struggle for me. I’ve had to catch up on a lot of terminology and the progress that has been made in the autonomous vehicle world. In way, it has always seemed like …

4 No Nonsense Suggestions to Make the Most of Online Learning

Learning is as much art as it is science. It’s a relationship built between an instructor, an audience, and the content. All three must work together to make the connections within the learner. Those connections turn into changed attitudes, beliefs, …

Underwriting Questions in the Sharing Economy

Here at Insurance Journal’s Academy of Insurance, the idea of the sharing economy has been a front burner item lately. This week’s webinar is the third (and last) this year on the subject and the second in three weeks. You …

6 Checkpoints Before You Have a Difficult Conversation

I’ve been on both sides of the desk, having a conversation that neither of us wanted to have. I’ve been the leader who needed to address an issue and I’ve been the person that has the issue that needs to …

Why Wait for Someone Else? Create Your Own Training Plan

I recently went back and looked at our survey results to read the comments again. I can’t help but thank you for your honesty and openness in leaving us your comments. As I read through the comments, one jumped off …