Articles by Roy E. Chitwood

Seven Ways to Improve Your People Intelligence

he greatest weakness of salespeople today is that they’re product-centered, not people-oriented and they are sadly unaware of this shortcoming. Salespeople tend to spend most of their time on a call extolling the virtues of the product or service they …

The 21st Century Leader – Taking Employees to the Next Level

A major complaint that we hear from executives throughout the world is the changing work ethic and lack of commitment by employees. With the lack of leadership evident today, I am amazed that we have any work ethic or any …

What’s Missing From CRM’

The evolution of Customer Relationship Management (CRM) software during the past 10 years has truly revolutionized the way businesses conduct business. From the collection of key demographic data during the prospecting stage to the automated fulfillment of contracts and customer …

What’s Missing from CRM’

The evolution of Customer Relationship Management (CRM) software during the past 10 years has truly revolutionized the way businesses conduct business. From the collection of key demographic data during the prospecting stage to the automated fulfillment of contracts and customer …

Five Ways Savvy Salespeople Can Profit From the Internet

I’ve written previously that the increase in technology will lead to a decrease in the number of salespeople. Although this is a bad omen for low producers, technology (specifically the Internet) isn’t the enemy of high producers. In fact, savvy …

8 Easy Strategies for Building Your Agency

While building a successful agency takes much dedication and hard work, it may not be as difficult as you think provided that you implement several key strategies. A wealth of material exists on the tangible factors and steps necessary for …

Watch Your Time Management

You may have heard the expression “Time is Money.” This adage is very appropriate for the life of a professional salesperson. There are many tasks that are required of a professional but there are only 24 hours in a day. …