Articles by Susanne Sclafane

Sclafane is Executive Editor of Carrier Management, a publication of Wells Media Group serving property/casualty insurance carrier executives. She is a media professional with deep background in the P/C insurance industry including 25 years as editor and reporter for trade magazines, online news services, digital journals. Her prior experience includes 14 years as a casualty actuary.

Progressive Easing Up on Rate Hikes; Flo Coming Back to a State Near You

Progressive’s Flo won’t reappear on TV screens in every state, but the insurer she pitches for is comfortable pursuing business growth, company leaders said yesterday. That means potentially using more advertising to lure auto insurance shoppers who are looking to …

Berkley Cooling on Professional Lines, Firing Up Property Cat Re Engines

Property cat reinsurance: “More.” Professional liability insurance: Not so much. The president and chief executive officer of W.R. Berkley Corp., Robert Berkley, Jr., shared his company’s appetite for short-tail and long-tail coverages during an earnings conference call on Monday—flagging property …

Automated Rate Filings Put Root Ahead of Auto Insurance Competitors: CEO

At a time when auto insurers react to inflation shocks by filing rate increases at a frenetic pace, an insurtech CEO says automation of the activity is speeding his company’s actuarial rate indications onto regulators’ desks. “We had a loss …

Full-Year Commercial Lines Combined Ratio May Be Lowest in 15 Years: Moody’s

With commercial lines insurers expected to report the lowest full-year aggregate combined ratio in 15 years, together with double-digit direct premium growth, Moody’s Investors Service announced a stable outlook for the U.S. P/C commercial lines sector. The outlook report, “2023 …

Wholesale Growth Is Cycle-Proof; Dual Distribution Has Failed: AIG’s Zaffino

Just a few days before the official start of the Wholesale & Specialty Insurance Association annual meeting, AIG’s chief executive officer gave his take on the dominance of wholesalers in the specialty insurance market. Peter Zaffino, president and CEO of …

State Farm Invests $1.2B in ADT; Adopts ‘Predict and Prevent’ Mindset

State Farm and ADT, a smart home provider, announced that State Farm will make a $1.2 billion equity investment in ADT, a move that will give the nation’s largest insurer a 15% ownership stake in ADT. The investment also heralds …

Breaking Down Inflation’s $30B Impact on Insurers Line By Line

Experts at McKinsey & Company estimate that inflation pushed loss costs for property/casualty insurers up roughly $30 billion last year, with nearly three-quarters of that figure coming through personal lines. In an article titled, Countering inflation: How U.S. P&C insurers …

RLI Bullish on Southeast Property Insurance Market as Others Exit

RLI Corp. has been hiring teams of property insurance professionals as the specialty insurer embraces opportunity in the southeastern U.S. market that others are fleeing, executives said Thursday during a second-quarter earnings conference call. For the second quarter, RLI reported …

Analysis: State Farm Wins Again With Better J.D. Power Scores Than GEICO

When Warren Buffett told Berkshire Hathaway investors that State Farm continues to dominate the large auto insurance carrier landscape during this year’s annual meeting, he was referring to scale rather than customer satisfaction scores. But State Farm wins on that …

How Amazon Thinks About Auto Insurance for Delivery Service Partners

Amazon runs an auto insurance program for its delivery service providers, but if those DSPs choose to buy their insurance from competitors instead, Amazon is fine with that. In fact, Amazon might prefer it if their insurance customers buy coverage …