November 15, 2021
This column has explored many angles of the cybersecurity issue in the five years I’ve been writing about it, and though many agents are taking their first steps to address it, some myths stubbornly persist. MYTH 1: Cyber Attacks Do …
October 18, 2021
Remote work is now an accepted practice for both agencies and insurers whether by necessity due to the pandemic or a growing workforce preference for working at home. Even considering the advantages of remote work such as flexible work schedules, …
August 16, 2021
Hard markets are nothing new — agents have dealt with them for decades and the forces that trigger them, including more frequent and severe natural disasters and years of soft pricing. With the hardening market in cyber coverages, however, agents …
July 5, 2021
Ransomware is all over the news of late — Colonial Pipeline, CNA and JBS plus hospitals, municipalities and many other businesses. If only reading the headlines, you might conclude that ransomware affects primarily either large or high-profile companies, so agents …
April 19, 2021
All talk and very little action.” Two co-founders of a firm dedicated to helping insurers and agencies meet their talent needs deliver a blunt assessment of the industry’s recruiting performance and what must change to improve it. “The argument that …
February 22, 2021
Agents are bracing for errors and omissions (E&O) claims stemming from the pandemic when insureds discover they carry inadequate coverage or none at all. Regrettably, agents likely face a similar scenario in cyber coverage unless they take steps to prevent …
October 19, 2020
The industry has long warned of the growing agent shortage and has prescribed more aggressive promotion of career opportunities especially in technology to attract the next generation. As the shortages grow more acute, agencies and insurers have taken a fresh …
September 10, 2020
As this trying year drags on, insurance agents might be tempted to take a quick breather. From a cyber liability perspective, however, the pressure on agents is ramping up over the rest of the year. Here’s why. In past columns, …
September 7, 2020
The demise of the independent agent has been predicted ad nauseam, however arguably the most hotly debated version came from a 2013 McKinsey report with a section entitled “The End of an Era for the Local Insurance Agent.” When Bryan …
July 6, 2020
As we reach the midpoint of a trying year, it might be time to take a quick breather. From a cyber liability perspective, however, the pressure on agents will ramp up considerably in the second half of the year. Here’s …