Digital security concerns related to the safety of computer systems and use of the Internet are a much discussed topic in this Tech Talk column. But what about the security of smartphones? Now the go-to communications device for most of …
Most agents work hard to maintain strong relationships with clients, however, all too often business gets in the way. Agents need to take steps, digitally speaking, to stay connected continually with the right messages rather than wait for a claim …
Most agents work hard to maintain strong relationships with clients, however, all too often business gets in the way. Agents need to take steps, digitally speaking, to stay connected continually with the right messages rather than wait for a claim …
Going digital for any agency may seem overwhelming, however experts point to strategies that help set priorities, ease the transition and simplify the process. “One of the biggest hurdles for agents is simply knowing where to start,” said Ron Berg, …
Data breaches pose a serious threat to agents even though incidents involving large companies such as Target and Sony produce all the headlines. All agencies are vulnerable to breaches, no matter what their size, location or specialties. Yet there are …
Recruiting the next generation of talent is not a new challenge but a difficult one. At the recent NetVu15 conference in Indianapolis, a workshop titled “Generation XYZ in the Workplace” drew a large crowd, many of whom were agency principals …
Insurance software provider Vertafore announced three new partnerships to expand its end-to-end technology offerings for the cloud, data, and mobile spaces at its user conference, NetVU15, now taking place in Indianapolis through Saturday. The company said the new partnerships are …
There appears to be little dispute among agents about the importance of going mobile, particularly for younger clients who expect it. What’s in doubt, however, is which mobile applications, or apps, make the most sense for agents to use, both …
Have agents reached a tipping point when it comes to making their services accessible with a smartphone? Some believe the independent agent still has time to adapt. Others argue that those who wait will be run over by competitors – …
This column has covered a number of important technology issues facing agents, including security, social media, mobile technology, and the customer experience. A groundbreaking study issued last month and an equally sobering and hotly discussed report from last year makes …
