Articles by Tommy McDonald

McDonald is a vice president at MarshBerry and is responsible for the company's Peer Exchange Networks.

Best of the Best: Employee Productivity

Revenue per employee has historically been the measuring stick for staffing and employee efficiency within independent insurance agencies. The industry average revenue per employee continues to show improvement. But, before you get done patting yourself on the back for improving …

2014 Best of the Best: Year in Review

The Difference Between Single and Double Digit Growth 2014 was certainly a joyful year in the insurance distribution industry. MarshBerry recently released the 2014-2015 Market & Financial Outlook Report outlining key statistics and trends within the agent and broker space. …

Numbers Don’t Lie: Agency Best of the Best

Total Agency Performance Growth and profit are two of the most important components of agency performance, but even high growth or high margin businesses can become low-performers without looking at the big picture. For example, if a firm is growing …

Numbers Don’t Lie: Agency Best of the Best – Quality vs. Quantity

On a recent agency visit, I met with an account manager who was being paid a salary of $85,000 and a 5 percent to 7 percent bonus on top of the base. By industry standards, this customer service individual was …

Numbers Don’t Lie: Agency Best of the Best Grofit: Balancing Growth & Profit Creates Value

If there is anything that exists in the insurance distribution industry, its ego. This is why agency performance benchmarking is so important. The industry is also fortunate to have a level playing field. Most independently held and bank-owned insurance agencies …

MarshBerry Survey Reveals an Optimistic Marketplace: Part 1

In June of this year, MarshBerry launched its 28th Annual Market & Financial Outlook Survey in conjunction with Insurance Journal. The survey compiled anonymous general independent agency information along with financial, market, carrier and technology data. Initial data shows that …

28th Annual Market & Financial Outlook Survey Reveals an Optimistic Marketplace: MarshBerry

In June of this year, MarshBerry launched its 28th Annual Market & Financial Outlook Survey in conjunction with Insurance Journal. The survey compiled anonymous general independent agency information along with financial, market, carrier and technology data. Initial data shows that …

What’s Your Grofit?

Grow at All Costs, Or Drive the Bottom Line? As you execute on your business plan, are you guided by long term objectives, short term goals or a balance of each? Agency owners often perceive growth and profit as mutually …