With technology relentlessly simplifying many parts of our business, and consolidations changing the competitive landscape as well, personal service businesses...
Articles by Tony Caldwell
For the last decade and a half, business leaders have struggled to comprehend, motivate and manage the millennial generation. Recently,...
We are obviously in one of the most intense hard markets of the last several decades. While much has been...
You are going to sell your interest in your agency at some point. Whether the sale is internal, external, to...
As a young professional I was very interested in becoming active in my community. Of course, I knew that this...
One of my favorite sayings is “failure is tuition for something else.” I adopted this phrase during a conversation with...
Life has never held more opportunities for our attention to be pulled away from what is most important. We have...
Recently I renewed two large accounts for the twenty-sixth time. Over the years, I’ve found the loyalty of these particular...
Late last year, most Americans began to hear about a new application of artificial intelligence (AI) called ChatGPT. Soon, this...
From time to time, my doctor prescribes a treadmill test to check out how strong my heart is. Perhaps you’ve...