Caldwell is an author, speaker and CEO of One Agents Alliance, an alliance of 185 independent insurance agents in Oklahoma, Arkansas, Kansas and California.
July 18, 2022
I know a thing or two about helping agencies grow. In fact, I’ve helped hundreds of entrepreneurs create independent insurance agencies. From this experience, I’ve learned growth is a fairly straightforward proposition — at least from the early days up …
June 20, 2022
You may know the familiar adage from the real estate world that says new kitchens and bathrooms sell houses. Yet that’s only partially true. The deciding factor that determines which houses receive multiple offers and sell quickly vs. those that …
May 16, 2022
Every minute of the day in 2020, Google conducted 5.7 million searches, Twitter saw 575,000 tweets, Facebook logged 44 million views and TikTok users watched a whopping 167 million videos, according to research from cloud-based operating system DOMO. We are …
April 18, 2022
One of the biggest challenges for independent agency owners today is recruiting and retaining talent. A variety of surveys taken pre-pandemic indicated that most of the industry workforce would be age-eligible for retirement within this decade. Over the last several …
March 21, 2022
It comes upon you suddenly, and without warning. Fear. The kind of fear that strikes you physically like electricity running through your body. You resist the urge to be physically ill. Death would seem merciful, but this isn’t going to …
February 7, 2022
I have the privilege of speaking with many insurance agency entrepreneurs every year. Virtually all of them are interested in growing their businesses, yet only a few actually do accomplish a growth rate above the rate of inflation. Though they …
January 24, 2022
You’ve heard it said, “if you want to get something done ask a busy person.” While that may be true, if you’re the busy person, there is a limit. Generally speaking, entrepreneurs are driven, hardworking, goal-focused people. They are people …
December 20, 2021
The COVID-19 pandemic isn’t a short-term event. That’s obvious. But the question should no longer be — “when will it end?” As a practical matter, it’s not going to end. When we ask the question “how long will it last?” …
November 1, 2021
As I write this, in the fall of 2021, it’s now clear that we are going to be living and working with COVID-19 for the indeterminant future – perhaps forever. Regardless of one’s opinions about vaccines, masks, social distancing and …
October 4, 2021
In our business — the business of developing insurance agencies — our coaches work closely with agency owners and their teams to develop the business of the founder’s dreams. Along the way, they teach, coach and mentor, cultivating a variety …