Articles by William Rabb

Rabb is Southeast Editor for Insurance Journal. He is a long-time newspaper man in the Deep South; also covered workers' comp insurance issues for a trade publication for a few years.

Let Good Adjusters, Not Expensive Lawyers, Make the Difference on Claims, CEO Says

Harish Kapur, CEO of Across America Insurance Services, likes to tell the story of how his company’s chief defense lawyer became fed up with Kapur’s frequent requests for lower settlements on claims disputes. “He fired us. He literally fired us,” …

Coverage Needed: Hundreds of Thousands in SE Now in Flood Zones With New Maps

Many more properties, including hundreds of thousands of homes across Florida and other parts of the Southeast, will be required to purchase flood insurance after July 31, due to revisions in federal flood maps. For some of the most exposed …

Exclusion Does Not Exclude Coverage for Condo in Nashville Christmas Bombing

The insurance fallout from the Christmas Day 2020 bombing in downtown Nashville continues, with a federal court deciding this week that Aspen Specialty Insurance must cover millions in replacement costs for a heavily damaged condominium building. The insurer in 2021 …

Farmers Adjusters Cry Foul Over Workloads, Claims Handling in Letter to Regulators

Farmers Insurance officials this week said they have spoken with employees after receiving an anonymous letter, apparently from a group of in-house adjusters, accusing the insurer of understaffing and overworking claims professionals. “Farmers Insurance has always been a leader in …

Florida Citizens Board Votes to Raise Rates 14% But Litigation Costs Dropping

The board of governors for Florida’s state-created Citizens Property Insurance Corp. voted unanimously Wednesday to raise personal lines rates by an average of 14% statewide – near the maximum allowed under the insurer’s glide path – starting next year. The …

Thanks to AI, Industry Will Soon See Big Jump in Parametric Insurance, Consultant Says

Insurance agents must now embrace the use of artificial intelligence, but they won’t be replaced by it. And the use of parametric policies will soon increase sharply across property insurance lines because that coverage lends itself perfectly to data-driven AI …

Foul Ball: Florida Appeals Court Says Detroit Tigers Owe Little to Injured Pitcher

If the Detroit Tigers Major League Baseball team needs money to rebuild its roster next year, a Florida appeals court just saved the team more than $14,000 in workers’ compensation payments to an injured minor league pitcher. Florida’s 1st District …

Questions Raised about FIGA Board Changes, Now With No Auto Insurer Reps

In May, Florida’s chief financial officer sent out a notice that he had appointed new members to the Florida Insurance Guaranty Association’s board of directors. Just a week later, though, one of those appointees, a State Farm employee, was replaced. …

Liberty Mutual’s Angle on $4.7M Refund Differs Slightly from Florida Regulators’

Liberty Mutual Insurance this week should complete $5.2 million in refunds, premium credits and interest payments to more than 46,000 auto insurance policyholders in Florida, the result of a market conduct examination done months after a use-and-file rate was approved, …

Contractors Can’t Advertise ‘Insurance Negotiating’ Skills, Texas Supreme Court Says

A contractor cannot be the public adjuster on a claim and cannot advertise itself as an insurance claims negotiator if it does not hold an adjusters’ license, the Texas Supreme Court decided in a case that could give support to …