Academy Journal

Insurance Lies Clients Believe – And Pass on to Others

Myths, legends and lies are hard to dispel and correct, especially when doing so appears to financially harm the teller or believer. If the myth is true, the client (the teller/believer) does not need to purchase the coverage on which …

Are You an Insurance ‘Expert?’

Have you ever noticed that true experts don’t refer to themselves, or even consider themselves, experts? However, others see them as and proclaim them to be experts. True experts worry more about what they don’t know than what they do …

How to Write Coverage for Condominium Associations and Individual Unit Owners

Completing the condominium insurance picture necessitates “jigsaw puzzle” tenacity. Quite a few pieces must be snapped together to assure the proper insurance picture is presented; any missing information can leave a gaping hole in either the association’s or unit owner’s …

What’s (Bad) Luck Got to do With It: Is Risk the Enemy?

Today is Friday the 13th! Not that I have paraskevidekatriaphobia, but a lot of people do – so much so that they are convinced something bad is going to happen today, just because it is the 13th and it happens …

Do’s and Don’ts of E&O Suits

Ask any agent who has suffered through an errors and omissions (E&O) suit and they will provide sage-like insight into the professional and even personal trials created by such an ordeal. Years ago I met an agent who, just four …

Halloween and Legal Liability for Ghosts, Ghouls, Goblins, and Other “Guests”

“Halloween pranks.” Google this phrase and more than 5 million results link to a myriad of ways to “mess with peoples mind” on Halloween. Some recommended pranks require a higher education to understand; some ideas are, well, strange; but some …

Product Liability: The Quest to Protect Us From Ourselves

Unintentional injury is the leading cause of death among teenagers and adults 15 to 44. According to the Centers for Disease Control (CDC), more than 43,000 people between 15 and 44 died in 2013 as a result of unintentional injury. …

Back to the Insurance Future: What Marty McFly Saw in 2015

According to my history book (or “future” book), well, at least the history taught by the movies, Marty McFly landed in Hill Valley today after skipping over the last 30 years. If you see him, compare notes with him regarding …

Insurance Rules For Valuing Damaged Or Destroyed Property

Replacement cost does not mean what the client believes or has been told. Insureds assume replacement cost translates into new stuff for old junk – because agents have told them that’s how it works. Well, to be fair this is …

Flood, Flood, or Flood: What Insureds Really Mean when they Report a ‘Flood’ Loss

“We’ve had a flood,” says the insured. “Oh, no!” the agent says, “What happened?” What really happened, and the coverage implications of what happened, is what must be considered before the loss occurs – not when this call comes. “What …

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