FEATURES

Insurers Question NAIC Budget Reserves Departments

By Kevin B. O'Reilly * Regulators' budget, surplus subjected to scrutiny.

John Hancock Again Under David Schiff 's Microscope

By Charles E. Boyle * Schiff 's Insurance Observer editor has strong opinions on company's management.

Legal Beat: The Precarious Role of the Broker in Litigation

By Beth D. Bradley * Is the broker is an agent of the insured or the insurer when it comes to litigation issues?

Do Not Call Legislation: Are You in Compliance?

By Larry Neilson * Fines are high for those who aren't prepared.

Agency Salary Survey 2003

By Patrice Nolan * Compare your compensation levels to those in firms across the nation.

Business Disaster Planning

By Catherine Oak and Bill Schoeffler * Advance preparation is key to a company's survival.

Incentive Programs Offer Alternative Compensation

By Al Diamond * ICPs encourage employees to become all they can be.

Policy Options, Offerings: Major Issues for Manufacturers

By Stephanie K. Jones * The St. Paul surveys mid-size manufacturers' coverage needs.

The Conversation: Doing it Right

By Don Phin * Management must be responsible to employees for their success.

Recognize the Diamonds in Your Own Backyard

By Jack Frick * Your future best producers may be in your office now.