FEATURES

TEXAS/SOUTH CENTRAL SECTION

Mission Possible: Bringing Insurers Back to Louisiana Departments

By Stephanie K. Jones * Groups work to let carriers know about market reforms.

Natural Disasters

By Charles E. Boyle * More severe and more costly than ever before.

The Strange Saga of Near North's Michael Segal

By Kevin B. O'Reilly * Powerful friends, enemy insiders and embezzlement charges.

Beyond the Bayou and Mardi Gras

By Joseph L. Petrelli * An overview of Louisiana's P/C insurance market.

NATIONAL SECTION

Agency Mgt: Modernizing Sales and Service Functions

By Jack Fries * Changes in agency structure lead to winning results.

E&S Foresight, Good Management Ease Hard Market Pains

By Joseph F. Mangan * Cycle is certainly different, but not a random occurrence.

On the Street: IJ Reintroduces 1950s Column

By Mark Wells * Can carriers maintain the prices they charged in 2003?

2004 Directory of E&S and Specialty Markets, Vol. 1