Inside This Issue
NEWS & MARKETS
Commercial Auto Forecast Improves, But Not Much: A.M. Best
Renewable Energy Industry Sees Uptick in Claims
Feds Issue Proposal to Ease Franchisor Liability
Students from Eight Colleges Participate in Virtual Agency Competition
SPECIAL REPORT
Closer Look: 'Young Agents Are People, Too'
Special Report: 2019 Young Agents Survey
Spotlight: P/C Direct Premium Written Up 4% in 2018
Claims Journal: Insurers Are Curious, Cautious When It Comes to Chatbots for Claims
Spotlight: New Atlanta-based Multicultural Women's Group
Spotlight: What Companies May Not Know About an Exclusion Hiding in D&O Policies
IDEA EXCHANGE
The Wedge: The 8 Deadly Mistakes Killing Growth
Embracing the Multi-Generational Workforce
Minding Your Business: Why Agencies Should Invest in People
Closing Quote: The Industry Must Embrace Change
DEPARTMENTS
Opening Note
Declarations
Figures
People
Business Moves
My New Markets