Inside This Issue
NEWS & MARKETS
Direct Auto Insurance Buyers Show Better Carrier 'Satisfaction': J.D. Power
Top Writers of Earthquake Insurance
Agents (Still) Looking for Underwriting Sweet Spot: Channel Harvest
SPECIAL REPORT
Special Report: 2019 Super Regional P/C Insurers
Spotlight: Private Flood Market Grows, Again: Carrier Management Report
IDEA EXCHANGE
Steps to Reform America's Flood Insurance Problem
Tech Talk: Customer Experience Starts With Marketing Communications
Talent Considerations for CAT Season
The Competitive Advantage: E&O Advice? 'A Duty to Read Your Policy'
Ask the Insurance Recruiter: Working With Recruiters
When Words Collide: Step 1...The RTFP Doctrine
Closing Quote: Agents Have Come to Embrace Insurtech. When Will Carriers?
DEPARTMENTS
Opening Note
Declarations
Figures
People
Business Moves
My New Markets